Q: Loss of power steering at random times?

asked by on February 13, 2017

My car was appraised at my Ford dealer. When we got back in the car the steering wheel wouldn't move for a few seconds once it did we left. We were 1/2 way home (a 30 min ride) to stop at a stop. When we started the car again it did the same thing but longer. Never gave a message. On Sunday morning as soon as I got in the car it started chiming off. I turned the car then back on, it stopped. When I came from church 2 hrs later. it was completely gone. I called for today and they said that I have to test (which I understand) and fix but I believe that there was a recall on my car that I never got.

My car has 120000 miles.
My car has an automatic transmission.

Hello. We’ll be happy to answer your question. The recall that you have not completed is most likely while your power steering has an intermittent failure. In may of 2015 Ford announced the recall of an estimated 400,000 models; 2011 to 2013 Fusion, Flex, Lincoln MKS, and Mercury Milan vehicles for a possible electrical issue that can lead to steering difficulties. You should set up an appointment with your most convenient Ford or Mercury dealership and have the recall done as soon as possible because driving with such a power steering malfunction is risky.

Was this answer helpful?
The statements expressed above are only for informational purposes and should be independently verified. Please see our terms of service for more details

Get an instant quote for your car

Our certified mechanics come to you ・Backed by 12-month, 12,000-mile guarantee・Fair and transparent pricing

Get a quote

What others are asking

What does the warning “Vehicle coming from the left” or “right” mean in the message center?

If your car is equipped with a Cross Traffic Alert system, you may see two messages come across the central display. One should say “Vehicle coming from left” and the other will say “Vehicle coming from right.” Both of these...

Rattle coming from front end over bumps

Hi There, Unfortunately, the video is a bit tough to hear the sound specifically, however this may potentially be caused by loose or worn wheel bearings. You can check this by jacking the vehicle up and moving the wheels on...

Accelerator is not responding

This may be a sign of a failing throttle position sensor. The throttle position sensor (TPS) is a sensor used to monitor the throttle position of the throttle plate inside the throttle body in relation to your foot position on...

Related articles

The Best Used Cars to Buy for Senior Citizens
Everyone Everyone needs a way to get around. You need to get groceries, get to doctors’ appointments, visit with family and more. However, senior citizens have very different needs when it comes to buying a used car than other demographics....
The Best Used Cars to Buy For Fuel Economy
Saving money on gas is an important factor to consider when buying a car. The Honda Civic, Toyota Prius, and Ford Fusion all have great fuel economy.
The Best Used Cars to Buy If You Love Road Trips
If If you love to travel, comfort is very important in a vehicle. You want a nice, quiet ride, comfortable seating, and enough room. We have evaluated several used vehicles, and narrowed our favorite road trip vehicles down to the...