Q: Q: My car won't start

asked by on

My car won't start every time I turn it off, I need a jump. I went to a couple of shops, one told me it was my battery the other told me the alternator failed but when I asked about the voltage from the alternator he said it was 13. I'm confused, this car is only 2 years old, and I'm the only owner. My husband jumped his truck off with my car so I'm assuming maybe that could have messed it up. What do you think?

My car has 48000 miles.
My car has an automatic transmission.

Hi there, thanks for writing in. Jumping another car won’t necessarily damage your vehicle, unless the cables were swapped for some reason. If the battery doesn’t have enough cranking amps to start the engine, then the battery should be replaced. With the vehicle only being two years old, I would doubt the alternator is broken. However, it would be a good idea to have one of our local mechanics complete a battery is draining inspection to determine exactly what’s wrong before you spend more money on repairs you don’t need.

Was this answer helpful?
The statements expressed above are only for informational purposes and should be independently verified. Please see our terms of service for more details
  1. Home
  2. Questions
  3. Q: My car won't start

Get an instant quote for your car

Our certified mechanics come to you ・Backed by 12-month, 12,000-mile guarantee・Fair and transparent pricing

Get a quote

What others are asking

Q: I took the car to the dealership for a oil change and they said the CV Axle (whatever that is) needs to be replaced. how long can I drive

Your car's CV axle is a joint that connects the transmission drive shafts to the wheels and is responsible for the transfer of power from the transmission to the wheels. The CV joints take a lot of abuse from the...

Q: P0045 code and acceleration problems

Hello. This is an issue is caused by a turbo boost control issue. Most of the time, it is caused by either a dirty air filter, a leak in the air intake system or the turbo actuator or the turbo...

Q: My ford 500 2007 leaked out the oil and shut down on the road. The leak is fixed but it wont start. What could be the problem

When you leaked out all the oil, the oil pressure was lost in the engine. This loss of pressure caused all the moving parts to be starved of oil and no longer lubricated. You most likely seized the engine bearings....

Related articles

How Do Power Car Windows Increase Passenger Safety?
Power windows are responsible for approximately 2,000 emergency room visits every year. When a power window closes, it exerts enough force to bruise or break bones, crush fingers, or restrict an airway. Though...
What Causes Hoses to Leak?
While the largest part of your engine is mechanical, hydraulics plays a significant role. You’ll find fluids at work in a number of different areas. Your car's fluids include: Engine oil Transmission...
What are the Car Pool Rules in Hawaii?
Hawaii is widely regarded as a land of vacation and relaxation, and as such, its scenic roads and routes are far better known than the state’s freeways. But, as with all...