Skip the auto shop - Our mechanics make house calls

Q: My car won't start

asked by on

My car won't start every time I turn it off, I need a jump. I went to a couple of shops, one told me it was my battery the other told me the alternator failed but when I asked about the voltage from the alternator he said it was 13. I'm confused, this car is only 2 years old, and I'm the only owner. My husband jumped his truck off with my car so I'm assuming maybe that could have messed it up. What do you think?

My car has 48000 miles.
My car has an automatic transmission.

A: Hi there, thanks for writing in. Jumping an...

Hi there, thanks for writing in. Jumping another car won't necessarily damage your vehicle, unless the cables were swapped for some reason. If the battery doesn't have enough cranking amps to start the engine, then the battery should be replaced. With the vehicle only being two years old, I would doubt the alternator is broken. However, it would be a good idea to have one of our local mechanics complete a battery is draining inspection to determine exactly what's wrong before you spend more money on repairs you don't need.

Was this answer helpful?

Need advice from certified mechanic? Get help now!

Over 1000 mechanics are ready to answer your question.
The statements expressed above are only for informational purposes and should be independently verified. Please see our terms of service for more details

Ask a Mechanic
(100% Free)

Have a car question? Get free advice from our top-rated mechanics.

Ask A Mechanic
Over 10,000 questions answered!

Get an instant quote for your car

Our certified mechanics come to you ・Backed by 12-month, 12,000-mile guarantee・Save up to 30%

Get a quote

What others are asking

Q: How should I sit while driving ?

Proper posture makes you more comfortable while driving. Sitting correctly can prevent fatigue and other aches caused from having the wrong posture for long periods. Sit against the seat back with your back upright. Move the seat position backward...

Q: When slowing down to 30 mph, van starts to vibrate

A few different faults can cause a vibration while braking. The most common would be a warped brake disc, faulty brake pads, or the brake calipers. Excessive vibration when braking is not a normal operation of the vehicle and should...

Q: No start no crank

Hello. If this occurred right after the vehicle was jumped and after driving the vehicle for a while then the fuses needs to be checked first. This is where I typically start as a battery failure or a jump starting...

Related articles

How Long Does a Distributor O Ring Last?
The distributor is part of the ignition system in your vehicle and its purpose is to route high voltage from the ignition coil to the spark plug. The spark plug then...
How Much Does a Mechanic Make in Vermont?
Automotive technician jobs in Vermont have an average mechanic salary of $37k, with some mechanics earning a salary of $53k.
P2103 OBD-II Trouble Code: Throttle Actuator Control Motor Circuit High
P2103 means there is a fault with the throttle actuator control motor circuit, likely due to a defective electrical component or part.