Skip the auto shop - Our mechanics make house calls

Q: My car will not start - Chrysler Town & Country

asked by on

Had alternator replaced two weeks ago. Next day car would not start. Called AAA to tow from work to shop. The towing man asked if he could look under hood. Said alternator wire was not connected. Connected it for me & car started and ran until several days ago. Now when I turn key I hear a loud single clicking sound, but engine will not turn over. Instrument panel, headlights, radio, blower all turn on fine. Did try a jump start, but did not work. Any suggestions?
My car has an automatic transmission.

A: Hello. When the engine will not turn over, ...

Hello. When the engine will not turn over, the issue is typically the starter. The clicking sound you are hearing is also another sign that the starter has failed. This is the sound of the starter motor attempting to insert its pinion into the ring gear. It's this gear ratio and set of gears that allows the small starter to turn over the entire engine, but the starter must be strong enough to push over the entire system. You can remove the starter and have it bench tested, however these tests do not load test to see if the starter is strong enough to push over the engine, but rather they only test whether it's strong enough to spin freely. As such, take precaution with bench test results.

Starters can fail electronically or mechanically. Sometimes they bind up and a simple series of taps can jostle them free again. If this is the case, this situation will likely happen to you again, and the starter will eventually need to be replaced. I would recommend having the starter tested and replacing it as necessary. If you would like further assistance with this issue, consider contacting a certified technician, such as one from YourMechanic, to fully diagnose your no start condition.

Was this answer helpful?

Need advice from certified mechanic? Get help now!

Over 1000 mechanics are ready to answer your question.
The statements expressed above are only for informational purposes and should be independently verified. Please see our terms of service for more details

Ask a Mechanic
(100% Free)

Have a car question? Get free advice from our top-rated mechanics.

Ask A Mechanic
Over 10,000 questions answered!

Get an instant quote for your car

Our certified mechanics come to you ・Backed by 12-month, 12,000-mile guarantee・Save up to 30%

Get a quote

What others are asking

Q: My car is making a clicking noise when I turn. 2002 GMC Envoy

Hello. If the vehicle is four wheel drive then it very well can be an axle that is failing. If the vehicle is two wheel drive then it does not have axles in the front. If that is the case...

Q: 2006 Pontiac Solstice starter replacement.

Hi there. The cost of replacing a starter varies on which shop you take your vehicle to. Each shop has a different hourly rate and a different plan like adding a diagnosis with the replacement. The price that you have...

Q: What could cause my gauges to go spastic intermittently?

I believe that. The Town & Country van is crying for some care. The running hot/overheating situation is priority number one. That can cook your engine and it will all be over. The radiator cooling fans should be heard running...

Related articles

How Do Power Car Windows Increase Passenger Safety?
Power windows are responsible for approximately 2,000 emergency room visits every year. When a power window closes, it exerts enough force to bruise or break bones, crush fingers, or restrict an airway. Though...
How Long Does a Distributor O Ring Last?
The distributor is part of the ignition system in your vehicle and its purpose is to route high voltage from the ignition coil to the spark plug. The spark plug then...
P2103 OBD-II Trouble Code: Throttle Actuator Control Motor Circuit High
P2103 means there is a fault with the throttle actuator control motor circuit, likely due to a defective electrical component or part.