Skip the auto shop - Our mechanics make house calls

Q: My car has a brand new battery and won't start. It just clicks, yet all the lights are on. What's going on?

asked by on

My 2013 Ford Explorer has a brand new battery but won't start. Is just clicking and all the lights still work so confused please help I'm in a parking lot. Just bought it 2 days ago.

My car has 54000 miles.
My car has an automatic transmission.

A: This may be related to a faulty starter sol...

This may be related to a faulty starter solenoid. The starter solenoid is located on the starter and has internal electrical contacts that transmit electricity to the starter. When this fails, it may cause a clicking sound and will not allow the starter to engage the flywheel when you turn the key. I would suggest having a professional from YourMechanic come to your home to diagnose your starter.

Was this answer helpful?
Recommended services
Get a Quote

Need advice from certified mechanic? Get help now!

Over 1000 mechanics are ready to answer your question.
The statements expressed above are only for informational purposes and should be independently verified. Please see our terms of service for more details

Ask a Mechanic
(100% Free)

Have a car question? Get free advice from our top-rated mechanics.

Ask A Mechanic
Over 10,000 questions answered!

Get an instant quote for your car

Our certified mechanics come to you ・Backed by 12-month, 12,000-mile guarantee・Fair and transparent pricing

Get a quote

What others are asking

Q: Blinkers occasionally work

If the blinker comes on when you hit the dash I believe your hazard switch may be bad. The contacts on the hazard switch fail when they get hot and the heater is running. It appears to be a common...

Q: Heater does not blow air.

This may be related to a faulty blower motor or blower motor relay. Occasionally, the blower motor itself will wear out or become faulty working intermittently as the brush contacts inside the motor wear out. The blower motor relay supplies...

Q: Why can't my check engine light come on after starting the car?

Hi there: It's nearly impossible to tamper with the ECU to disable error codes without having multiple mechanical issues exist. However, it is possible that there is a communications issue from the ECU to the dashboard or other electrical monitoring...

Related articles

Rules of the Road For Iowa Drivers
Driving on the roads requires knowledge of the rules, many of which are based on common sense and courtesy. However, even though you know the rules in...
How Much Does a Mechanic Make in Vermont?
Automotive technician jobs in Vermont have an average mechanic salary of $37k, with some mechanics earning a salary of $53k.
P2103 OBD-II Trouble Code: Throttle Actuator Control Motor Circuit High
P2103 means there is a fault with the throttle actuator control motor circuit, likely due to a defective electrical component or part.