Q: Lock/unlock malfunctioning and sync system goes black

asked by on August 23, 2016

Yesterday morning, my car would not lock for 15 minutes. Then later in the day, the locks would not unlock. I used the code on the outside door panel to get in and I called the sync people. They told me how to bypass the normal startup and that made it possible to drive home with the fob in a special place. I took my car to the dealership and another upgrade was performed or another master reset. Another problem is that my seats still do not heat and with my back trouble I need that. The entire sync system went black and it keeps stopping. When this happens, I pull over and wait a while. Then it begins to work again; however, after that it looks different. What needs to be done to get my car to properly function?

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