2004 Jeep Cherokee with 177,000 miles. Recently IAC idle ...

Not sure if you can see my questions about 2004 Jeep Cherokee.

Hello and welcome! My name is \*\*\*\*\* \*\*\*\*\* I can assist you with your question. I am a former master tech and I have worked in this field for 20 years. I specialize this type of problem you are experiencing so I am confident I can assist with this issue. I am sorry you are having this issue and I understand this can be frustrating so I will try my best to help. While we are working on this issue together, please allow up to 30 minutes (or more) between replies as I might be online helping other customers or offline spending time with family. Please understand I can only see what is on this page and what you have already shared with me. I don’t know the all of the vehicle history and I don’t know your mechanical ability, but I will try my best to help. The phone call prompts are automatic and are coming from the web site, not from me. If you would like to speak on the phone, please request a phone call on your end and I will call you right away. I am going to start by asking some basic questions to get up to caught up to where you are at with this situation so I can assist you in a timely manner. I appreciate your time and patience while we are working together on this issue. My goal is to provide you with a pleasant experience and ensure all of your questions are answered. Please reply back at anytime so I can fully answer or address any questions or concerns you may have. _Please download or save any documents or images I may send you as they will automatically expire after 7 days._ Can I start by getting your first name? Thank you

June See

Than you June. Have you checked for codes in the computer? What size engine do you have?

Have discussed issue with Mechanic/shop owner but haven't taken it in yet to see if there's a code. I'm driver with basic knowledge; don't know engine size. I've had so many issues with auto this year as noted in question. It was in shop for 2 1/2-3 mo. waiting for part during pandemic lock down; fortunately, we have a 2nd car but I hate driving it. ..

Thank you. Can you please send me the engine size and or the VIN?

VIN: \*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*

Thank you. Please allow up to 15 minutes while I type your answer. Ok this issue is caused by a bus communication issue provided the powers and grounds are good going into the digital display. You or a technician would need to get in there using a compatible scan tool and check for communication with all modules on board the vehicle including the digital display. I would recommend to have this done when the problem occurs so you get an accurate reading and know for sure if the computer system is communicating when this issue occurs.

The problem is intermittent so would be difficult to make to occur. In the past, I've just left the car and let him drive it around. At least this will give a clue. I think it's time to get rid of this vehicle! Thanks.

Sounds good you are most welcome! Glad I can help. Please let me know if you have any further questions! Thanks and have a great day!