Skip the auto shop - Our mechanics make house calls

Q: Hands free not listening for command

asked by on

Hello, I have a 2011 CTS Coupe with the premium package. When I press the voice button on the steering wheel and say 'hands free' the system responds with 'hands free' but does not do the usual beep that follows which listens for me to say the next command (Bluetooth) then (pair) and so on. Any help would be greatly appreciated!

My car has 111211 miles.
My car has an automatic transmission.

Hi there. This video should help you with the telephone connectivity issue you’re having. If it does not, you’ll have to visit your local dealership to determine why this system is not working correctly; as it’s likely a software problem that only a dealership can resolve.

Was this answer helpful?

Need advice from certified mechanic? Get help now!

Over 1000 mechanics are ready to answer your question.
The statements expressed above are only for informational purposes and should be independently verified. Please see our terms of service for more details

Get an instant quote for your car

Our certified mechanics come to you ・Backed by 12-month, 12,000-mile guarantee・Fair and transparent pricing

Get a quote

What others are asking

Q: Knocking noise turning left 2009 Saturn Vue

Hello - the "knocking sound when turning left" is most likely a failing outer CV joint on the left, or driver side, of the vehicle. Turning, while accelerating, is hard on these joints. The CV joint/axle assembly will need to...

Q: Emission issue causing car to run poorly.

Hello. If the engine in your car is not running properly then that will typically cause it to fail an emissions test. If the check engine light is on then you should have the computer scanned for codes to see...

Q: Broke my AC with a rock

I can understand why this situation would be such a disappointment. It's never fun to drive in the heat due a broken A/C system, or have to deal with the smell of exhaust fumes while driving on the freeway in...

Related articles

How to Avoid Back Pain in a Car
If you have back problems, sitting in a car for an extended period of time can be excruciating. Even without back problems, you could experience discomfort and soreness from...
P2428 OBD-II Trouble Code: Exhaust Gas Temperature Too High Bank 1
P2428 code definition A P2428 trouble code signifies that the PCM has detected a problem in the exhaust gas temperature sensor circuit in bank 1, which subsequently contains the number one...
How Much Does a Mechanic Make in Vermont?
Automotive technician jobs in Vermont have an average mechanic salary of $37k, with some mechanics earning a salary of $53k.