Hello I just got my car fixed the [power steering](/topic...
Responses
Mechanic01
233 days ago
Hello and thank you for using JustAnswer. My name is \*\*\*\*\* \*\*\*\*\* I will do my best to assist you.. I help many customers, so sometimes my replies are delayed, I will respond once available. During this conversation you will be given an automated offer for a phone call. You may accept or decline that offer.I don’t personally offer this service so if you take this another tech may call.
Did they install a new rack?
Customer
233 days ago
File attached (SM2SGL2)
Mechanic01
233 days ago
so that would mean they didnt diagnose it correctly and owe you a proper fix, unfortunately you will have to take it back, bypass the service advisor and speak directly with the service manager and request the master tech to work on this to fix it correctly, they shouldn't charge you any more
Customer
233 days ago
Okay thank you
Mechanic01
233 days ago
your welcome, if you have any questions or need more advice while its in come back anytime, I would be happy to help
Customer
233 days ago
Thank you I appreciate you.
Mechanic01
233 days ago
your very welcome
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Hello I just got my car fixed the [power steering](/topics-power-steering/) light came on so I took it to the dealership and the replaced the power steering rack now it’s saying not even 3 hours after getting the car out the shop ...
Hello I just got my car fixed the [power steering](/topics-power-steering/) light came on so I took it to the dealership and the replaced the power steering rack now it’s saying not even 3 hours after getting the car out the shop to service power steering once again Mechanic's Assistant: When was the fluid last checked? Have you heard any whining noises while turning the wheel? No I haven’t heard any whining but when I got my car back it did sound like a truck Mechanic's Assistant: What is the make/model/year of your car? And idk when was the last time the fluids was checked I have a Ford Fusion 2010 Mechanic's Assistant: Are you fixing your Fusion yourself? What have you tried so far? I went to the dealership And they serviced it