My car is saying powering steering now

My car is saying powering steering now Mechanic's Assistant: Have you checked the fluids? Yes Mechanic's Assistant: What is the make/model/year of your car? Ford Fusion 2012 Mechanic's Assistant: Are you ...

My car is saying powering steering now Mechanic's Assistant: Have you checked the fluids? Yes Mechanic's Assistant: What is the make/model/year of your car? Ford Fusion 2012 Mechanic's Assistant: Are you fixing your Fusion yourself? What have you tried so far? Im have a mechanic fixed it Mechanic's Assistant: Anything else you want the Mechanic to know before I connect you? No ma’am

Automotive Expert
Welcome to JustAnswer. Thank you for contacting us for assistance with your vehicle. I'm Pete. I will be happy to assist you with your question. May I ask to whom I have the pleasure of speaking with today?

Hey how you doing Pete and my name is Denisha
Automotive Expert
Hello Denisha, I am well. Nice to hear from you today! I'm sorry to hear you are having this problem. I know this can be frustrating. Was anything done to your vehicle to try and locate the issue or repair it yet?

No not yetI was looking under the hood was trying to look for the [power steering](/topics-power-steering/) pump but it's electric though
Automotive Expert
Thank you for your reply and that information as this does help me better understand the situation. Please give me one moment to type out some info for you. I’ll be right back!

Okay thanks
Automotive Expert
Your welcome. Thank you for holding Denisha! On this model anytime the steering warning comes up like what you're seeing with your vehicle, this is to let you know that the steering computer has detected a fault with one of the steering components. In most cases, it is the power steering motor itself that fails and has to be replaced. Some of these vehicles are still covered under warranty for this steering issue to where a dealer may diagnose and repair the issue free of charge for you. The only way to find out if your vehicle is still covered for the steering issue is to speak with a dealer using your vehicle's VIN number. In order to determine the steering component at fault what needs to be done is to have a fully compatible scan tool plugged into your vehicle's data port that can read all of the computers in your vehicle to see if any fault codes are stored with this issue. Once this has been done, any codes that come up can then be diagnosed to help pinpoint and repair this issue. This will require the use of a high-end scan tool that can read all of your vehicle's computers. If you do not have a scan tool to check the fault codes yourself a shop or dealer can check the fault codes as well as diagnose the issue for about a 1-hour labor charge ( around $100 ). The cost to repair the problem varies as it depends on which component has failed that requires repair or replacement.
Automotive Expert
Have I answered your question? If any part of my response is unclear, please let me know. It’s my goal to deliver excellent service, so please let me know if there is anything more I can do.

You explained that better
Automotive Expert
Thanks! Glad I could be of some help! I hope everything works out well for you! If there are any additional questions on this issue that should arise, please feel free to reply and ask! Thank you for choosing Just Answer for your questions. Have a great day!

that means I need to replace the power steering rack
Automotive Expert
If the power steering motor is faulty then the rack itself would need to be replaced. This can cost over $2000 if a dealer will not cover the costs due to an extended steering warranty on your vehicle. The only way to be sure is to have a dealer check to see if the steering is still covered under warranty and then retrieve the fault codes to identify the fault.

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