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Q: Convertible top not retracting

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The convertible roof will not retract. The driver's side rear window will not lower, preventing the roof from opening.

A: If you noticed something different than usu...

If you noticed something different than usual when opening the top, then that’s where I would start. That being said, the soft top is an extremely complex system and would require someone with access to troubleshoot the flowcharts from Mercedes. Contact a qualified mechanic, such as one from YourMechanic, to diagnose your car’s convertible top.

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