Q: Battery dies over and over, works when jumped

asked by on November 10, 2015

At 49k miles on the clock, my 2011 Kia Soul stopped powering up, making me have to jump the battery several times before I got it checked out. Turns out the alternator was totally dead. Is this a normal issue to have at this kind of mileage? This is not an old car. What might cause the alternator to die like this?

If your battery is not working properly, it could cause a strain on the alternator. On the other hand, if the battery cable ends that connect to the battery are not making good contact to the battery, it could cause a premature failure of the alternator. Kia has a technical service bulletin, (TSB) SA099, that calls for the replacement of the two battery clamps. The defective clamps could be the reason the alternator overheated and burned out. I suggest getting the battery and cable ends checked and replaced as needed to extend the life of the alternator. A certified mechanic, such as one from YourMechanic, can check your systems for you, at the convenience of your home or office and can also perform the TSB since it is not covered unless you are under warranty.

The statements expressed above are only for informational purposes and should be independently verified. Please see our terms of service for more details

Get an instant quote for your car

Our certified mechanics come to you ・Backed by 12-month, 12,000-mile guarantee・Fair and transparent pricing


Experienced Mechanic?

Earn up to $70/hr

What others are asking

What does the loose fuel cap warning mean?
If you see the loose fuel cap warning shown in the vehicle information display, it usually means that the gas cap isn’t screwed down all the way. If the gas cap’s seal doesn’t lock in, the system will detect a...
Anti-theft system in 2006 Chevrolet Aveo not turning off
Hi. The key fobs have internal batteries that eventually wear out and must be replaced. Have a mechanic replace the battery (https://www.yourmechanic.com/services/key-fob-battery-replacement) and if that doesn't address the problem, I would recommend having a mechanic from Yourmechanic take a look...
Ignition switch wont turn
The key must pass the vehicles security in order for the vehicle to start. The ignition lock cylinder housing contains the electronic equipment necessary for the vehicle to start. The keys and ignition lock cylinder (https://www.yourmechanic.com/article/symptoms-of-a-bad-or-failing-ignition-lock-cylinder) replacement are a purely...
transmission shifting harsh and/or delayed
The rpm's "skyrocket" is normally an indication of substantial clutch wear within the transmission. Considering the 313,000 miles, this is most likely the case. If the fluid & filter replacement didn't make any change in performance, you should take the...
When it's hot outside, the car will overheat after driving a long distance. It doesn't do it in cold weather.
Hi there. When coolant gets hot, it expands. Which is why the overflow reservoir exists. If the vehicle tends to overheat during the hot summer season, it may be contributed to the air conditioning system. Anytime you turn the AC...
overheating issue with my vehicle.
Hi there. If the reservoir is on the add line and is low but there is no coolant to be found anywhere, check the engine oil to see if its milky. If the oil is normal color, then the coolant...
I have 2004 ford taruras and have codes b1342 and b1596 what does that mean
Fault code B1342 has to do with the anti-lock brake system (https://www.yourmechanic.com/services/abs-light-is-on-inspection). It typically indicates that the ABS control module is faulty. While there is also a possibility of faulty wiring to the ABS control module or even a faulty...
My radiator fans do not spin?? Do i replace the fan motor??
You would need to have the cooling fan relays checked to see if the relays are sending power to the fan motor. Also turn on the a/c to see if the a/c fan works since you have two fans one...
If radiator fluid is thick in my husband's 2007 Pontiac Grand prix 3.8L super charge what do I do?
Many of these vehicles came with Dexcool as the coolant. This coolant cannot be mixed with any other types of coolant or it can cause a sludge to build up in the cooling system. I would recommend having your cooling...

Related articles

The Best Used Cars to Buy If You’re a Realtor or Real Estate Agent
If If you make your living as a realtor or real estate agent, you may have a number of considerations when it comes to purchasing a used vehicle. The most common considerations are budget, ability to transport people, and comfort....
2010 Hyundai Santa Fe vs. 2010 Kia Rondo: Which One Should I Buy?
There are two different classes of vehicle represented here: the 2WD SUV in the Santa Fe and the mid-size station wagon or crossover SUV in the Kia Rondo. The difference between these two classes may seem slight, but the crossover...
How to Use Jumper Cables
It's It's disheartening when you settle into the driver's seat ready to go to work or visit friends, turn the key in your ignition, and nothing happens. It is usually a sign that your battery is dead and just needs...