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Q: Back Door will not open even while unlocked

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Repaired back window after glass was smashed. Some time After repair window ,door wouldn't open anymore. Childlike cycled off & on . Door is unlocked . Have picture of lock mechanism to play with from junkyard. Inside nor out side handle catch anything.

My car has 120000 miles.
My car has an automatic transmission.

Hi there. It sounds like a failed latch assembly or the rods/cables that provide the connection from the manual handles to the latch assembly are loose or the retaining clips/cables are broken. The door panel may be damaged during removal as the door will not open. After the panel is removed a visual inspection will determine if there is a problem with the rods/cables; replace as necessary. If the rods/cables are in proper working condition, inspect the operation of the latch and make sure that if it is a powered latch that the connector has proper electrical signals and is properly installed. A failing latch assembly may not unlock when commanded. I suggest having a qualified technician perform an inspection to avoid replacing unnecessary parts and avoid extensive damage to the panel. Your Mechanic has several technicians that can assist you with a door does not open inspection.

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