Skip the auto shop - Our mechanics make house calls

Q: Back Door will not open even while unlocked

asked by on

Repaired back window after glass was smashed. Some time After repair window ,door wouldn't open anymore. Childlike cycled off & on . Door is unlocked . Have picture of lock mechanism to play with from junkyard. Inside nor out side handle catch anything.

My car has 120000 miles.
My car has an automatic transmission.

A: Hi there. It sounds like a failed latch ass...

Hi there. It sounds like a failed latch assembly or the rods/cables that provide the connection from the manual handles to the latch assembly are loose or the retaining clips/cables are broken. The door panel may be damaged during removal as the door will not open. After the panel is removed a visual inspection will determine if there is a problem with the rods/cables; replace as necessary. If the rods/cables are in proper working condition, inspect the operation of the latch and make sure that if it is a powered latch that the connector has proper electrical signals and is properly installed. A failing latch assembly may not unlock when commanded. I suggest having a qualified technician perform an inspection to avoid replacing unnecessary parts and avoid extensive damage to the panel. Your Mechanic has several technicians that can assist you with a door does not open inspection.

Was this answer helpful?

Need advice from certified mechanic? Get help now!

Over 1000 mechanics are ready to answer your question.
The statements expressed above are only for informational purposes and should be independently verified. Please see our terms of service for more details

Ask a Mechanic
(100% Free)

Have a car question? Get free advice from our top-rated mechanics.

Ask A Mechanic
Over 10,000 questions answered!

Get an instant quote for your car

Our certified mechanics come to you ・Backed by 12-month, 12,000-mile guarantee・Fair and transparent pricing

Get a quote

What others are asking

Q: Car not going into drive or park

If the shifter will not move, then the shift cable may have seized or the shifter assembly may have broke internally. If the shifter is moving, but there is no response from the car then the shift cable may have...

Q: What does the Seat Belt Reminder warning light mean?

The Seat Belt Reminder warning light is located on the instrument panel. When either the driver or the front passenger is not wearing their seat belt, the Seat Belt Reminder warning light will illuminate. Once the vehicle starts moving, the...

Q: How do I mute a phone call in a 2012 Chevrolet Equinox?

You can mute a phone call at any point by turning the MENU/SEL knob to Mute Call, then pressing the knob to select Mute Call. Repeat this process to unmute a call.

Related articles

How Long Does a Distributor O Ring Last?
The distributor is part of the ignition system in your vehicle and its purpose is to route high voltage from the ignition coil to the spark plug. The spark plug then...
Rules of the Road For Iowa Drivers
Driving on the roads requires knowledge of the rules, many of which are based on common sense and courtesy. However, even though you know the rules in...
How Much Does a Mechanic Make in Vermont?
Automotive technician jobs in Vermont have an average mechanic salary of $37k, with some mechanics earning a salary of $53k.