I have a 2005 Audi A6 and the screen on the radio won’t t...


I have a 2005 Audi A6 and the screen on the radio won’t turn on what can be the cause of this ? I already know how to power it on and off with the volume you just press it down but that doesn’t work? ...

I have a 2005 Audi A6 and the screen on the radio won’t turn on what can be the cause of this ? I already know how to power it on and off with the volume you just press it down but that doesn’t work?

Automotive Expert
Welcome to JustAnswer! You can ask unlimited questions to any of the 12,000 Experts! From doctors, lawyers, tech support, contractors, tutors, auto and boat mechanics, appliance technicians, veterinarians, accountants, appraisers, psychologists, engineers, heavy machinery masters, dream interpreters, and more, we've got you covered, 24/7. My name is \*\*\*\*\* \*\*\*\*\* I will be able to assist you. I’m sorry that you’re having trouble with your vehicle. Don’t worry though, we’ll be able to figure this out. Thank you for taking the time to let us help you out with this problem and hopefully we can sort it out quickly. Please understand that I do not know your knowledge or capabilities so I may need to ask questions to find out basic information to help solve your specific problem. Sometimes it may take a moment for me to respond because I may have to look up information about your concern. I appreciate your patience and will provide responses as soon as possible. Many automotive systems today rely on software. Should that software develop errors, which can happen from something like a low battery, disconnecting the battery, or interrupting a learn procedure, it can cause all sorts of odd electrical problems that can be hard to troubleshoot. Try doing a battery cable reset; it just might do the trick. A battery cable reset forces all capacitors to discharge faster, and clears and resets most control unit volatile memory. It's like removing and reinstalling the battery in a cell phone that's acting weird or locking up. Before you start, make sure the battery is fully charged. A low battery can cause problems with electronics. Now, follow these steps: 1.Turn/push the ignition switch to LOCK (Off), and remove the key from the vehicle. This lessens the chance of voltage spikes. 2.Disconnect the battery cables-negative cable first, then positive. 3.Connect the positive and negative battery cables together. (make sure the cables are disconnected from the battery and they do not come in contact with the battery terminals) 4.Turn/push the ignition switch to ON (Not start), and wait 10 minutes. 5.Turn/push the ignition switch to LOCK (Off), and remove the key from the vehicle. 6.Reconnect the battery cables to the battery. Positive cable first, then negative. If this reset doesn't work then you will need to connect a scan tool to the vehicle and check for trouble codes and also check the inputs/outputs of the module and also check for software errors. My goal is to give you the best service possible and to help you. If you have any questions or concerns, please don’t hesitate to let me know. If I’m not online at the time, I will respond ASAP when I get back.

Okay let me try those steps out first and I’ll let you know if it worked
Automotive Expert
Ok sounds good.

also is there any possible way maybe a radio fuse?
Automotive Expert
Yes that's possible. Did you check the fuse yet?

No not yet I’m waiting the 10 minutes still to reconnect the batteryBut where is that fuse located
Automotive Expert
You would have to check your owner's manual. These came with many different radio options and there are multiple fuse panels under the hood, dash, trunk, and interior. With so many combinations you would need to see in your specific owner's manual.

It still didn’t work after those steps
Automotive Expert
OK then we'll need to use a scan tool to check it if the fuse is good. Do you have one?

I have an opdll
Automotive Expert
We'll need to use one that can connect to the radio control module.

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