Performed a thorough evaluation of potential problems and was able to rule out the simpler ones. Was very knowlegeable and did not cut corners, spending quite a long time working on the car and doing some detective work. Was not able to create a job to fix the problem in the end since it is most likely timing belt related which is work that cannot be performed by a mobile mechanic.
This guy was amazing!!! The YourMechanic site messed up our address (we needed to change locations at the last minute but we were not able to according to the site but the location was changed to the new site and we didn't know it until it was too late and due to the fact that our car could only be driven so many miles due to the "cooling off" period we could not drive to the other location) and Stefan went over the Antioch bridge twice to come to inspect our car which was desperately necessary and needed that day. He came and did his job and unfortunately I was not there to see the whole thing but my husband was and my husband is lost without me and did not tip this awesome young man. The next time we need work done I will be calling him and Stefan we owe you $20 extra buddy, thank you, thank you, THANK YOU!!! I'm sorry my husband didn't tip you.
-The Rude and Ungrateful, Smiths
While replacing the serpentine belt, Rodney found a bad water pump. He advised me to call a supplier to check for part availability instead of driving from store to store. Luckily, part was on hand with a supplier just around the block. Job was completed within the time estimate. Thank you!