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Patrick was professional, friendly and he was able to give me an earlier appointment. By arriving about 90 minutes early he was able to replace my battery before the heavy rains arrived. He was prompt and completed the service (replace battery) quickly and without any problems. Very nice experience as a first time customer!
AMAZING SERVICE by Islam! He was extremely helpful and patient with me in providing the best repair service possible. His friendly customer service was ABOVE and BEYOND. His genuine approach to go the extra mile for his clients is very impressive and appreciated. Repairs completed were excellent. He was very honest and transparent. Great conversationalist as well. I would definitely recommend and refer Islam to my family, all of my friends, and colleagues!
Luis was punctual, professional, and engaging, Answered all questions and concerns. Showed me everything that he was referencing. Diagnosed my problem, and I will schedule to have the work done and request him as my technician.
Luis was FANTASTIC! He was prompt, professional and knowledgeable. He discovered the cause of the problem and offered a solution. I would recommend him and your service to my friends and family. The convenience of stay was an added bonus
Great! Got a diagnosis unlike the dealer.
Wonderful experience! Will use Phil again!!
CHAD, THANKS FOR WHAT YOU DONE,I AM GOING TO GET IT INSPECTED AND HAVE MY CHARGING SYSTEM CHECK OUT.I AM GOING TO RESTORE MY BIGBODY CAN YOU HELP!!!
Chad was polite and knowledgeable about my vehicle. He wants to build a good reputation and he is earning it the way he dealt with me.
Karim was super nice! He got my car fixed quickly! Great communication when I had questions!! Thanks Karim!!
Excellent service, effective communication and great mechanic skills.
William was honest and forthright with his analysis and recommendations. He also demonstrated flexibility to change the work order once he discovered I didn't need the service I thought I did.
On-time and professional and seems to be knowledgeable about working on car. Unfortunately things didn't work out as well as I would have thought. He replaced the part as per the DTC code. Didn't have his scanner with him to recheck the code. I had let him use my scanner to recheck the code. However, replacing the part didn't solve the problem. I will have to pay another $184 for 1 hour of service to have him diagnosis the problem with the same code, if I want him to try and solve the problem. Overall good mechanic.
Brad was excellent in all ways possible. On time greats service and very detail oriented. Will book brad anytime and refer in future.
Can you text me. 202-883-2935 you fixed my Benz the black & Red E320 that was sitting. NEED YOU!
Im very pleased with the auto repair service I received on my Mercedes Benz in my apartment complex. I'm glad I booked an appointment with YourMechanic because the work was performed right where I live, in a professional manner and at a very reasonable cost. I would definitely use this service again if needed and would highly recommend it to anyone seeking quality repairs without paying an arm and a leg elsewhere. The booking process through the website was quick and painless. Andy, the mechanic, was also very professional and courteous and left absolutely no footprint in the work area. He also explained everything he had done and ensured I was completely satisfied with the service. Thank you for a great auto repair experience!