by Christine from Nashville, TN 37013
My minivan was overheating and my check engine light was on. The problem turned out to be something simple which made the promise even MORE simple. I was credited some labor time since I didn't use it all, and best of all, my car is back up and running and I didn't have to empty my pocketbook, pay towing charges, or even buy a part b/c it was a fuse. Instead of just saying "you need a new fuse" and me having to run out in a different car or risk overheating in my minivan to get the fuse I need, he replaced it with my working automatic trunk open fuse and told me "you'll need a new one of these for the trunk to open automatically." Common sense to boot! I was so pleased at my first time using this, that I want to get something else on my car done just so I can use it again.