I've been an automotive technician for 5 years and have had a lifelong passion for repairing cars. I'm a certified Valvoline technician and have worked at Carmax. My number one goal is properly diagnosing your car the first time around.
After some weather related rescheduling, Richard arrived on-time and completed an oil filter housing gasket replacement on my Ford Explorer in a timely manner. He also pointed out that some of my suspension components will need replacement soon. I will book him again in the future.
Richard was on time and super nice & professional! He got my brakes done in the time that the quote had estimated and I am SUPER impressed with the whole process of using Your Mechanic for the first time. HIGHLY recommended. Thank you Richard!
Richard is certainly a mechanic I would recommend. He was knowledgeable, professional, and communicated effectively with me throughout the process. Having these services available at home or office is incredibly convenient. He had all of the tools and was finished in less than an hour. This is definitely worth the money spent.
Richard is a knowledgeable and courteous pro. Great mechanic. It's not typical for me to have my Benz serviced anywhere other than the dealership but this man has a comfortable level of European knowledge. The removal and replacement of motor/transmission mounts was the task. Richard pulled it off and had my E-320 up and rolling again without a hitch. As a seasoned car enthusiast with ample experience dealing with dealerships and shops this experience was a welcomed and cost effective alternative. How can you go wrong with the shop coming to you. Richard is an asset to any organization. Dr. Michael Bates Hendersonville, TN
Great experience! Easy to communicate with. When he pulled up, his truck was what I envisioned all mobile mechanics would resemble. All of his tools and equipment made him look like a repair shop on wheels. He also finished the job in a timely manner. Great job!!!
Richard was great! He showed up on time, finished earlier than what was expected, and did great work. He did a great job explaining everything that was done and even made suggestions to what I can do to improve my vehicle. I'd definitely recommend and use Richard again.
Richard was on time and was very friendly. He completed the work I needed in a timely manner and I was extremely satisfied with his work.
On time to mobile appt. Very thorough and knowledgeable. Explained everything he was doing. Very courteous and professional.
I really could not have asked for more from Richard. He showed up on time. He called the day before to double check the specifics of what I was needing done. He finished the work in a timely matter. He fixed my vehicle correctly. He was very nice and professional. He went above and beyond. I will be using him again and I have told others in my office of his work. I have no complaints and feel confident in recommending him to friends and anyone who reads this review.
Always very professional and polite. Shows up on time and finds the problem and tries to get your vehicle fixed as soon as possible. If you don't need something done he will let you know so you are not paying for stuff you don't need.
Richard was more than helpful. I am from out of town. And having something go wrong with my car was the last thing I was expecting. He helped me out tremendously.
Richard was fantastic. He arrived 5 minutes early, was so professional and friendly. He was very knowledgable about a lot of different cars. I was pleased and impressed.
He was great. I will definitely be using Richard again. He was really friendly and easy to talk to about my car. He called me before he got there and told me he was not able to do the A/C diagnostics and that was fine. He called me when he was on his way and when he arrived. He took real good care of it. He even showed me how bad my control arm was. He was very polite and he did a great job on my car. I have already recommended him to two people and they lived him too.
Richard arrived on time and was very professional. He seemed very knowledgeable. Richard changed the started out on my truck I will definately use Richard in the future
My appointment with Richard was at 2 and he was here right at 2. Richard came to my office, so all I had to do was walk out and hand him my keys to test my breaks. About 30 minutes later, Richard called to tell me that he had come with the wrong break pads and would be back with the correct pads shortly. Roughly an hour later, he called me back to let me know that he was done with the job. I walked out of my office and he gave me some recommendations for what I need to look in to replacing. Richard was incredibly fancy and I will absolutely be using in the future.
I used YourMechanic for the first time last month and had an amazing experience. After being taken advantage of by another mechanic company, I was very hesitant to try it. Richard Coogan was incredibly helpful and a pleasure to work with. I will definitely use this company in the future and let all of my friends know about it too! Thank you Richard!!!
Richard is very professional. He has a great customer service attitude. He was better than on time. He was quick and very knowledgeable. He is a very good asset to this service. Because of his service I will be recommending your service to as many people as I can. It was a pleasure not having to get in the grease and have someone that I would trust with any of my vehicles. Thanks again for your service.
I won't lie..I was very skeptical about this service. Richard, however was amazing. Instantly put my mind at ease. He was prompt and extremely detailed. He will be my go to for all non routine maintenance!
Richard was great. While very efficient and knowledgable, he was also very friendly and personable. I've finally found my go-to mechanic in Nashville.
I was extremely pleased with Mr. Coogan. He was early to his appointment and he communicated all information regarding my vehicle. I look forward to future business with him.
Richard arrived exactly on time (actually about 5 minutes early), and was as friendly and professional as could be. For the sake of total transparency and trustworthiness, he even told me I was welcome to sit and observe if I wanted to, although I declined. He finished the work efficiently, and even came in slightly under the estimate I was given. Super nice guy, and came fully prepared. Didn't even bat an eye, just showed up, got straight to work, and fixed my car for about half of what the shop had estimated. Would recommend any time.
Very professional! Called me 30 minutes after I booked the appointment online (he called two days before the appointment, and over the weekend to boot) to discuss details. He really put us at ease!
Richard was very polite, knowledgeable, and helpful. He did a great job and explained everything he did. Even more impressive was what he didn't do! Previously we had been told by another garage that the car was a goner, dangerous to drive, and not worth fixing--basically, that it was time to retire it. Richard assured us that with only 135,000 miles the car still had life in it and was safe to drive until parts could be ordered. And the repairs were much less extensive and less expensive than anticipated. The whole experience was better than I expected. I will be telling everyone I know about Richard and YourMechanic.com.
Richard arrived on time and started working on the car (brake pad/rotor replacement). Completed his work as promised and my car is back on the road and feels great!
Richard was amazing!!! My car was at home and my roommate was there to let him know what was going on with my car. She's very particular about mechanics as she's an OTR trucker. She was very impressed with Richard and I am very pleased with my car. I work for Vanderbilt Hospital/ University and will be recommending Richard to all of my co-workers!! Sleep when you can Richard, you're about to be very busy!!!
Richard is AWESOME!!! He is my regular mechanic and I am so glad I decided to use Your Mechanic! I have three vehicles and Richard has and/or will work on all of them.
My minivan was overheating and my check engine light was on. The problem turned out to be something simple which made the promise even MORE simple. I was credited some labor time since I didn't use it all, and best of all, my car is back up and running and I didn't have to empty my pocketbook, pay towing charges, or even buy a part b/c it was a fuse. Instead of just saying "you need a new fuse" and me having to run out in a different car or risk overheating in my minivan to get the fuse I need, he replaced it with my working automatic trunk open fuse and told me "you'll need a new one of these for the trunk to open automatically." Common sense to boot! I was so pleased at my first time using this, that I want to get something else on my car done just so I can use it again.
great job. Showed up on time. Did a great job. One of the most convenient and cost effective services I have used recently. It's like uber in the car repair space. Love it.
Gotta say I was a little skeptical, but I had a great experience. Richard did a great job, he was friendly, professional, and really knew his stuff. The convenience of having my car repaired when and where I needed was wonderful. I will definitely be using them in the future.
Fantastic first experience with Your Mechanic. Richard showed up 15 minutes early, was polite and courteous the whole time, replaced a starter in less than an hour, and was extremely sweet yet professional. My car has been starting perfect ever since. Thank you Richard!