I've been an automotive technician since 2010, and have had a lifelong passion for repairing cars. I'm a certified Valvoline technician and have worked at Carmax. My number one goal is properly diagnosing your car the first time around.
Second time having Richard as my repair man! Very impressed with both instances. Richard was prompt in arriving on both occasions. He exemplified my expectations when he pulled up in his vehicle truly looking like a mobile repair shop. His professional appearance was only upstaged by his knowledge and passion for what he does.
Richard was very quick to diagnose the problem. I felt he was very knowledgeable and really enjoyed what he was doing. It was very comvient to have him come to me as appose to waiting in a repair shop for hours. My first experience was very positive. Thanks Richard!
Richard was fantastic, extremlely personable guy. He explained everything in detail and what he did step by step. I HIGHLY RECOMMEND Richard. Thank you Sir!
This was my first time using this service and honestly I was quite skeptical. Fortunately, there was no need for worry because Richard was prompt, curteous, and very knowledgeable. I believe he even arrived 5 minutes early. He correctly diagnosed and repaired my vehicle to its true glory! I know I will book again if anything else goes wrong!
Richard is great. He is very knowledgeable and does great work. When we didn't need to do something that the dealer told us we needed, he told us why and didn't want us to spend money we didn't have to. I would definitely recommend him.
Richard was very polite, knowledgeable, and helpful. He did a great job and explained everything he did. Even more impressive was what he didn't do! Previously we had been told by another garage that the car was a goner, dangerous to drive, and not worth fixing--basically, that it was time to retire it. Richard assured us that with only 135,000 miles the car still had life in it and was safe to drive until parts could be ordered. And the repairs were much less extensive and less expensive than anticipated. The whole experience was better than I expected. I will be telling everyone I know about Richard and YourMechanic.com.
Always very professional and polite. Shows up on time and finds the problem and tries to get your vehicle fixed as soon as possible. If you don't need something done he will let you know so you are not paying for stuff you don't need.
I used YourMechanic for the first time last month and had an amazing experience. After being taken advantage of by another mechanic company, I was very hesitant to try it. Richard Coogan was incredibly helpful and a pleasure to work with. I will definitely use this company in the future and let all of my friends know about it too! Thank you Richard!!!
One of those tough intermittent problems that didn't present itself when Richard showed up. But he wouldn't let it go unsolved either. Richard is methodical and persistent and in the end he was tougher than the problem. He nailed it! A broken molded plug on the distributor that was losing connection causing the engine to stop. Thanks man!
Richard is very professional. He has a great customer service attitude. He was better than on time. He was quick and very knowledgeable. He is a very good asset to this service. Because of his service I will be recommending your service to as many people as I can. It was a pleasure not having to get in the grease and have someone that I would trust with any of my vehicles. Thanks again for your service.
Richard was on time and very professional. He got straight to work fixing my car and I couldn't be happier with his service. Richard will definitely be my mechanic and first call in the future.
Richard was great! He showed up on time, finished earlier than what was expected, and did great work. He did a great job explaining everything that was done and even made suggestions to what I can do to improve my vehicle. I'd definitely recommend and use Richard again.
Richard service my 2008 Trailblazer to replace exhaust manifold and Gasket he replaced them within three and a half hours Richard was very professional he also recommended other things that I needed to get done to my vehicle as well will I use Richard again yes Richard was very friendly and professional thanks Mobile Mechanic for Richard. He has my 2008 Trailblazer sounding smoothly once again thanks Richard
Richard was great. While very efficient and knowledgable, he was also very friendly and personable. I've finally found my go-to mechanic in Nashville.
I was extremely pleased with Mr. Coogan. He was early to his appointment and he communicated all information regarding my vehicle. I look forward to future business with him.
Richard arrived exactly on time (actually about 5 minutes early), and was as friendly and professional as could be. For the sake of total transparency and trustworthiness, he even told me I was welcome to sit and observe if I wanted to, although I declined. He finished the work efficiently, and even came in slightly under the estimate I was given. Super nice guy, and came fully prepared. Didn't even bat an eye, just showed up, got straight to work, and fixed my car for about half of what the shop had estimated. Would recommend any time.
Just like the first time I had him service the vehicle, he was outstanding. Inspected the vehicle first, and within about 5 minutes identify, correctly, what the issue was, order parts, and had it fixed the very next afternoon. Once more, saved a fortune over quotes that garages had given me, for what may have been a misdiagnosed issue anyways. Richard to the rescue once more.
Very professional! Called me 30 minutes after I booked the appointment online (he called two days before the appointment, and over the weekend to boot) to discuss details. He really put us at ease!
Richard arrived on time and started working on the car (brake pad/rotor replacement). Completed his work as promised and my car is back on the road and feels great!
He was great and friendly just like the last time. He called me well before his appointment to tell me tat he would not be able to make the scheduled time, He said he could rescheduled and come later today or the net day. He came an hour earlier than the rescheduled time and he called to let me know the he would be arriving earlier. He finished the work in less than an hour and he changed the labor costs on the job since he didn't need to do two hours worth of work.
He was great. I will definitely be using Richard again. He was really friendly and easy to talk to about my car. He called me before he got there and told me he was not able to do the A/C diagnostics and that was fine. He called me when he was on his way and when he arrived. He took real good care of it. He even showed me how bad my control arm was. He was very polite and he did a great job on my car. I have already recommended him to two people and they lived him too.
Richard is AWESOME!!! He is my regular mechanic and I am so glad I decided to use Your Mechanic! I have three vehicles and Richard has and/or will work on all of them.
My appointment with Richard was at 2 and he was here right at 2. Richard came to my office, so all I had to do was walk out and hand him my keys to test my breaks. About 30 minutes later, Richard called to tell me that he had come with the wrong break pads and would be back with the correct pads shortly. Roughly an hour later, he called me back to let me know that he was done with the job. I walked out of my office and he gave me some recommendations for what I need to look in to replacing. Richard was incredibly fancy and I will absolutely be using in the future.
great job. Showed up on time. Did a great job. One of the most convenient and cost effective services I have used recently. It's like uber in the car repair space. Love it.
Gotta say I was a little skeptical, but I had a great experience. Richard did a great job, he was friendly, professional, and really knew his stuff. The convenience of having my car repaired when and where I needed was wonderful. I will definitely be using them in the future.
I won't lie..I was very skeptical about this service. Richard, however was amazing. Instantly put my mind at ease. He was prompt and extremely detailed. He will be my go to for all non routine maintenance!
Fantastic first experience with Your Mechanic. Richard showed up 15 minutes early, was polite and courteous the whole time, replaced a starter in less than an hour, and was extremely sweet yet professional. My car has been starting perfect ever since. Thank you Richard!
He was on time and prepared. I have done my own repairs for years, but couldn't get this job done due to a wrist problem. I would happily hire him again.
I really could not have asked for more from Richard. He showed up on time. He called the day before to double check the specifics of what I was needing done. He finished the work in a timely matter. He fixed my vehicle correctly. He was very nice and professional. He went above and beyond. I will be using him again and I have told others in my office of his work. I have no complaints and feel confident in recommending him to friends and anyone who reads this review.
My minivan was overheating and my check engine light was on. The problem turned out to be something simple which made the promise even MORE simple. I was credited some labor time since I didn't use it all, and best of all, my car is back up and running and I didn't have to empty my pocketbook, pay towing charges, or even buy a part b/c it was a fuse. Instead of just saying "you need a new fuse" and me having to run out in a different car or risk overheating in my minivan to get the fuse I need, he replaced it with my working automatic trunk open fuse and told me "you'll need a new one of these for the trunk to open automatically." Common sense to boot! I was so pleased at my first time using this, that I want to get something else on my car done just so I can use it again.