Richard is a knowledgeable and courteous pro. Great mechanic. It's not typical for me to have my Benz serviced anywhere other than the dealership but this man has a comfortable level of European knowledge. The removal and replacement of motor/transmission mounts was the task. Richard pulled it off and had my E-320 up and rolling again without a hitch. As a seasoned car enthusiast with ample experience dealing with dealerships and shops this experience was a welcomed and cost effective alternative. How can you go wrong with the shop coming to you. Richard is an asset to any organization.
Dr. Michael Bates
Richard was really helpful, made the experience hassle free, and got the job done in an efficient manner - definitely going to use him again in the future. This was the best car repair scenario I've ever experienced.
I'd obtained a few other quotes that were substaincially more so when I asked Richard if they were replacing the thermostat along with the water pump (other quotes suggested that), he said not if I hadn't requested it. Then he offered to replace it (if I ran to store to pick one up) for no additional charge. I'm not going to figure all the math right now but would say Your Mechanic saved me about 30%.