by Carla from Nashville, TN 37204
Richard was very polite, knowledgeable, and helpful. He did a great job and explained everything he did. Even more impressive was what he didn't do! Previously we had been told by another garage that the car was a goner, dangerous to drive, and not worth fixing--basically, that it was time to retire it. Richard assured us that with only 135,000 miles the car still had life in it and was safe to drive until parts could be ordered. And the repairs were much less extensive and less expensive than anticipated. The whole experience was better than I expected. I will be telling everyone I know about Richard and YourMechanic.com.