I've been an automotive technician since 2006. I grew up in a family of mechanics and have worked on everything from heavy equipment to generators. I love working with customers to figure out the reason your car isn't operating at its full potential - and then performing the necessary job to get it running well.
Was nervous and skeptical. Work vehicle is 15 years old. Only need it for a few more months,until new one gets here.Everything went as planned. I was thoroughly impressed. Joe called inform the job was done. I will recommend him and your mechanic. I will be using this service again.
Joe was efficient and knowledgeable! Set me at ease on first appointment with professional attitude.
Joe was very thorough. I felt much better and more knowledgable about what is going on with my truck. I would definitely use this service from now on and also recommend this to others. The convenience is awesome.
Joe was great! He actually had to come out twice because a part needed to be ordered and each time he was professional informative and fast! I would highly recommend him! It's good to know I now have a go-to mechanic!
Very professional and respectful of my time and money. Made sure I understood what the process was and asked if I had any questions. Will be calling on him again.
Joe was great. This was my first experience with YM. I would like to say it was a smooth and flawless experience, but upon arrival, Joe realized that the wrong part had been ordered by YM (I have a hybrid Mariner vs. standard). Joe was apologetic and kept me updated throughout the entire process. He completed the repair the following day and the cost of the repair was significantly less than the price that had been quoted by a local repair shop. I will definitely use YM again and highly recommend Joe.
First timer w this service..seems much better and safer than using Craigslist. There was a glitch w website that allowed mech to be scheduled the next day..but then was notified on day of appt he was already booked up.."your Mechanic " is suppose to give him 24 hrs notice..at any rate Joe called and explained.. he came out next bz day and completed the work..takes pics of part etc..has detailed bill..didn't have to be there w cash like Craigslist guys.Would use them again..
Joe arrived 30 minutes early to the appointment, and I didn't even realize it! He changed out my fuel filter while I was at work, and I came back out to get my keys from him exactly an hour after he started, true to the estimated labor time. My favorite thing about the service is that I wasn't pressured into any further repairs. Work was performed perfectly within scope.
Professional, knowledgeable, fast, and seemed like an all-around nice guy. My whole yourmechanic.com experience was great. So happy and THANKFUL that a service like this exists!!
Joe was great very thorough, seems very honest and not trying to cheat consumers which has been my experience in the past with vehicle repairs, looking forward to booking an appt and would tell friends and relatives.
Joe acted very professional and did a great job getting my car running. He was very friendly and explained everything in detail. In addition to the explanation he took the time to show me the things he would recommend instead of simply adding them to a report. This type of service is extremely rare.
Joe was very thorough with the pre-purchase inspection and clearly explained the car's condition. It's a shame I don't live in Tennessee but if I did I'd definitely refer to him again. Thanks!
Joe was wonderful. He arrived right on time, I was concerned about him working in such cold weather. He was not concerned at all and said he was use to it. It is great to find a mechanic I can trust.
Joe was great; plan on using him again for all my servicing needs. I had several services scheduled to be done: Joe told me which ones I didn't need, or wouldn't need until the future and kept the ones I did.
Joe is a nice guy that does good work in a professional manner. I recommend him to anyone looking for convenient and quality auto service. This is my first experience with Your Mechanic but I will use them from now on. Price is much cheaper than the dealership and you don't have to worry about whether or not you actually received synthetic oil or some generic cheap oil because the mechanic shows up with the parts, fluids, etc. for you to see what is being used. With big box store auto centers and independent garages, you never really know what you are getting.
Joe was AWESOME! I called to let me know that he could come earlier and was actually already here so I didn't have to wait on him. All I had to do was give him my keys. He was finished in less than an hour and then gave me some great recommendations on things I need to have done on my car and talked to me about some of my concerns that I had previously. I will definitely use him again!
Joe was friendly and very timely. He completed exactly what I needed and even suggested proper advice on other services for the future. Very pleased
Having a mechanic come to you is a great service. Joe did a great job and cleaned up afterwards. I will use this service and Joe again
Outstanding experience. Joe arrived on time and did a great job. Will definitely use again for my next repair. Thank you!
He was thorough, informative, professional, punctual, and it was a clean job. He also advised on some future work and explained it all well.
Joe was very knowledgable and helpful. He gave me solid advice on how to proceed with potential repairs and what was most essential now.
Joe is the man! Got job done and gave me more info about my ride. He knows his shhh.
Very nice and knew how to get my car running again! Thanks for yoiur help......Brenda Johnson
Fantastically responsive and honest. Went above and beyond to not do necessary work.
Joe was very professional and communicated the work that he completed as well as future recommendations clearly.
Joe is very professional and courteous. He did a great job for a fair price.
Joe was great to work with! Performed work quickly. Thank You :)
I can tell Joe has a lot of experience and is passionate about his work.
Excellent customer service, great job in the repairs. Would us again & recommend to friends & family