I've been an automotive technician since 2006. I grew up in a family of mechanics and have worked on everything from heavy equipment to generators. I love working with customers to figure out the reason your car isn't operating at its full potential - and then performing the necessary job to get it running well.
Joe was great. This was my first experience with YM. I would like to say it was a smooth and flawless experience, but upon arrival, Joe realized that the wrong part had been ordered by YM (I have a hybrid Mariner vs. standard). Joe was apologetic and kept me updated throughout the entire process. He completed the repair the following day and the cost of the repair was significantly less than the price that had been quoted by a local repair shop. I will definitely use YM again and highly recommend Joe.
First timer w this service..seems much better and safer than using Craigslist. There was a glitch w website that allowed mech to be scheduled the next day..but then was notified on day of appt he was already booked up.."your Mechanic " is suppose to give him 24 hrs notice..at any rate Joe called and explained.. he came out next bz day and completed the work..takes pics of part etc..has detailed bill..didn't have to be there w cash like Craigslist guys.Would use them again..
Joe was very thorough with the pre-purchase inspection and clearly explained the car's condition. It's a shame I don't live in Tennessee but if I did I'd definitely refer to him again. Thanks!
Having a mechanic come to you is a great service. Joe did a great job and cleaned up afterwards. I will use this service and Joe again
Outstanding experience. Joe arrived on time and did a great job. Will definitely use again for my next repair. Thank you!
Joe was wonderful. He arrived right on time, I was concerned about him working in such cold weather. He was not concerned at all and said he was use to it. It is great to find a mechanic I can trust.
Joe was great; plan on using him again for all my servicing needs. I had several services scheduled to be done: Joe told me which ones I didn't need, or wouldn't need until the future and kept the ones I did.
Very nice and knew how to get my car running again! Thanks for yoiur help......Brenda Johnson
Joe acted very professional and did a great job getting my car running. He was very friendly and explained everything in detail. In addition to the explanation he took the time to show me the things he would recommend instead of simply adding them to a report. This type of service is extremely rare.
Professional, knowledgeable, fast, and seemed like an all-around nice guy. My whole yourmechanic.com experience was great. So happy and THANKFUL that a service like this exists!!
Joe was great very thorough, seems very honest and not trying to cheat consumers which has been my experience in the past with vehicle repairs, looking forward to booking an appt and would tell friends and relatives.
Joe was AWESOME! I called to let me know that he could come earlier and was actually already here so I didn't have to wait on him. All I had to do was give him my keys. He was finished in less than an hour and then gave me some great recommendations on things I need to have done on my car and talked to me about some of my concerns that I had previously. I will definitely use him again!
Joe is a nice guy that does good work in a professional manner. I recommend him to anyone looking for convenient and quality auto service. This is my first experience with Your Mechanic but I will use them from now on. Price is much cheaper than the dealership and you don't have to worry about whether or not you actually received synthetic oil or some generic cheap oil because the mechanic shows up with the parts, fluids, etc. for you to see what is being used. With big box store auto centers and independent garages, you never really know what you are getting.
Joe arrived 30 minutes early to the appointment, and I didn't even realize it! He changed out my fuel filter while I was at work, and I came back out to get my keys from him exactly an hour after he started, true to the estimated labor time. My favorite thing about the service is that I wasn't pressured into any further repairs. Work was performed perfectly within scope.
Joe was friendly and very timely. He completed exactly what I needed and even suggested proper advice on other services for the future. Very pleased
He was thorough, informative, professional, punctual, and it was a clean job. He also advised on some future work and explained it all well.
Joe was very knowledgable and helpful. He gave me solid advice on how to proceed with potential repairs and what was most essential now.
I can tell Joe has a lot of experience and is passionate about his work.
Very professional, efficient, and informative. Definitely recommend Joe.
Joe was very professional and communicated the work that he completed as well as future recommendations clearly.
It was done in a way that I expected from my mechanic.
Excellent customer service, great job in the repairs. Would us again & recommend to friends & family
Joe is quiet considerate and knowledgeable.
He was friendly, got the job done and arrived 30 minutes early.
Joe was prompt, did great work. I'm grateful to him. And he was flexible with my requests.
Joe was very apologetic for the confusion on Wednesday. I would refer Joe to my friends
Kind, professionale and competent! He fixed my car's issue in one hour! Thanks Joe
La Vergne, TN
Professional and Fast. Joe was able to quickly and professionally accomplish the repairs requested.
Truck is still broken. Joe said all the bolts on one valve cover were stripped and they had to be rethreaded i got charged for an extra 2 hours for a flat out LIE. Probability of all bolts being stripped is slim to none. I got home stated truck to a check engine light that had never been on before. had to have someone come back out to fix idle air control truck still has check engine light on from egr problem that never had before I let joe work on my trk
not a good experience. did not fix the issue, and din't even replace the part he claimed. failed to call me back and tell me what he did. extremely disappointed. i was a fan of yourmechanic, but this experience has soured me.