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Great experience ! Chris arrived a few minutes before the scheduled appointment and was very personable. He asked a number of questions regarding the car's service history before he began to review the various diagnostic codes from his scanner. After reviewing the various codes, he recommended the replacement of an existing part ( on order ) that will address the issue with the traction control warning light coming on . Chris is very knowledgeable, stayed on task and came across as being vey trustworthy.
Excellent diagnostic skills; very efficient !
Jay is very knowledgeable and explained the issues to where anybody could understand what is wrong and why something needs fixed. Very personable and professional.
Working with Jay and Your Mechanic.com was a great experience! While the news on my car was not good, he gave me several options for getting my car fixed. I really appreciated his thoroughness, and expertise. He was knowledgeable, personable and understanding. Will definitely use him again!