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We're sorry but Chevrolet service in this city is temporarily unavailable. The closest city we serve is Bargersville, IN.

William at YourMechanic

William

Ratings
(50 Reviews)
Experience
9 years

AMOUNT PAID

$79.99
by Tacoma from Louisville, KY 40213

William was punctual, knowledgeable, and able to pin point my problem. He also gave advise for future upkeep of my vehicle.

AMOUNT PAID

$79.99
by Arlene from Louisville, KY 40210

William is a true knowable professional!

Terry at YourMechanic

Terry

Ratings
(45 Reviews)
Experience
13 years

SERVICE

Alternator

AMOUNT PAID

$258.24
by Craig from Louisville, KY 40203

I'm from St. Louis and was basically stranded in Louisville after experiencing some car problems. On a weekend at that, when nobody seemed to be open. Terry came out Sunday morning, explained the problem, and fixed it all up. Back to St. Louis safe and in time for the work week. Terry also was awesome in communicating with me online as I did not have a working phone. Highly recommended. Thank you Terry!

by Brian from Louisville, KY 40241

Terry showed up on time, and was very friendly. My issue is that he didn't really perform the service as described. As part of the "oil in spark plug wells" service, it says that "A mechanic will check your valve cover gaskets, O-Ring seals, pistons and other important components." He did not do that. He said that based on my description of the symptoms and his experience with the engine in my Suburban, he knew what the problem was. He did show me carbon buildup in the throttle body behind the butterfly valve. Based on that and his prior knowledge, he said an induction cleaning would solve the problem. So I made an appointment at the dealer where he works. After it was inspected down there (by Terry himself), it turned out that I needed new plugs and plug wires, which was going to cost me an extra $500. What he told me would be about $300 worth of work turned into about $800. Also, on his initial visit, he said my rear brake pads needed replaced, but the front ones were fine. However, when I took it to the dealer, it turned out the front brakes needed replaced as well. I could have just saved the $70 YourMechanic fee by taking it to the dealer in the first place, and I would have gotten a thorough estimate of what needed to be done. I believe that Terry is a knowledgeable tech, but he just wasn't very thorough in this case, which caused me quite a bit of sticker shock when I went to the dealer. Either that, or this was an upsell. If I knew the extent of the work that was needed, I would have shopped around for pricing for those services.

Brandon at YourMechanic

Brandon

Ratings
(9 Reviews)
Experience
15 years

AMOUNT PAID

$168.77
by James from Louisville, KY 40229

Brandon arrived in a car. (Not what I expected from a professional company such as this but ok let's see what he knows. He didn't waste any time at all and got the bad sensor replaced and changed the oil. I was impressed by his speed of service. Although I felt he could have been a little more professional in his appearance and initial impression, he did a great job. I am OVERLY picky and work In a professional service industry myself, so my standards may be a little high.

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Louisville Chevrolet Service Rating

Average Rating

4.6/5

Number of Reviews

16

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Answers to common Chevrolet questions

Heater doesn’t really work
Answered by Christopher
If your car is not overheating and has the proper amount of antifreeze in the system, then your problem is most likely caused by a problem with the temperature blend door. The blend door failure can cause your temperature control...
Lights come up on the dash all the time
Answered by Jay
These systems do work in tandem with each other but are two separate systems that would both need to be checked for problems. Contact YourMechanic to test and diagnose both lights coming on (https://www.yourmechanic.com/book/?mktg_jid=321) to see if from a common...
Engine in my truck is running rough, maybe oil problem?
Answered by Jay
Your problems are a common complaint voiced by other owners. You will need to have your engine checked for possible lifters that have collapsed and could damage the cam shaft in the engine. Some owners have changed oil types to...
Keep burning through head gaskets
Answered by Christopher
Unfortunately this is a well know problem with the Chevrolet Equinox's. It really has nothing to do with driving habits, or lack of maintenance, but on the design of the engine cooling system, particularly the design of the head gaskets....

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