by Terry from Hollywood, FL 33020
I was a bit disappointed. I used yourmechanic.com to do a pre-purchase car inspection for me on a car that I was wanting to purchase and have shipped to me as it was too far away for me to check out in person. The tech called me at the scene and gave me a full report of the car. I had asked the tech over the phone specifically if anything was lit up on the dash and he said no. Unfortunately when the car was shipped to me the SRS light was lit up on the dashboard and has stayed on ever since. I texted the yourmechanic.com rep twice to ask about it and never received a response. This is the kind of thing I wanted to avoid on receiving a car. I counted on yourmechanic.com to be my eyes and ears so to speak. Everything else turned out OK, however I feel for the money spent, responding to a text should NOT have been too much to ask for.