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Dellano made sure I was well-informed regarding my service appointment. He communicated early and often, which is something that's important for an online service like this. Thank you!
Very helpful and efficient. Talked me through what he was doing and showed me what was wrong.
Tyrone Savoy was an Excellent representative for Your Mechanic. I will use this company and request this mechanic for any future issues we may have. This was an awesome experience and I will recommend Your Mechanic too all my friends and family. Timely, professional, and he Actually came to my home to do the repairs. No more sitting in shops for hours waiting for our cars to be serviced. Very reasonable prices.
great guy, showed me what was wrong talked me through it.
Great
He called to let me know he was on the way. Was polite. Explained things clearly. Showed me that I had a nail in one of my tires.
Cool guy respectful and very knowledgeable I would Definitely Recommend him to do anybodys job
Awesome experience! Will definitely use your service again and recommend it to anyone.
He arrived in time. He finishes his duty on time.
I really appreciated the great customer service.
I am familiar with logical troubleshooting techniques. Andre took a logical systematic approach which lead him to the problem and made the repair in a timely manner.
Great job. Very timely! Gave good advice.
Extremely professional and knowledgeable
Arrived on time; completed in the timeframe he gave me, and explained all the suggested work the car needed. I really appreciate when the mechanics aren't rushing through the appointment. Thank you Dawit!
Quick, easy, professional and knowledgeable.
Desmond communicated efficiently with me as he approached for the appointment. He arrived promptly. He confirmed the specific service I requested: replacement of sway bar link (bushings). I verbally confirmed that the right rear side under my car had a knocking noise whenever I drove on the road. He asked me to authorize the payment for the service. After payment authorization, he began the complete process of working on the problem area. Within minutes of arrival, he thoroughly recognized the right rear bushing that needed replacement by feeling for it's noise underneath the car. He used a jack to lift the car, removed the damaged bushing and replaced it with a brand new Duralast bushing. He took necessary pictures of the vehicle and recorded voice notes of what he did. Desmond had all the necessary tools to effectively complete the replacement within a short time. After he completed the right rear bushing replacement, I watched as he test-drove my car. The replacement was successful. He updated his voice notes, took final pictures, recommended himself for future work, and we parted ways. I appreciate your help and great service Desmond. Thank you.