Jerome

31 years of experience
Washington, DC (Hagerstown, MD)

More than 30 years experience in the automotive repair industry and customer service, I specialize in diagnosing complex automobile performance and electrical concerns. Under my personal Limited Liability Corporation, I offer client-based solutions and services providing in-depth customer complaint resolution for complex automotive concerns by diagnosing intricate vehicle performance concerns to increase my client's customer satisfaction.

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on December 07

It went well. He showed up on time was polite and very knowledgeable


Services

Car

Audi Q5

on December 08

Jerome was an excellent mechanic. He was very detailed and explained a lot to me. Everything went smoothly / on time and we had a great conversation once he finished with my car. I'd highly recommend him and will likely reach out to him again!


on April 07

Very knowledgeable and upfront. Very professional and efficient. Would love to work with him specifically again.


Services

  • Tune-up

Car

Dodge Avenger

on May 26

Very Professional


on October 02

Professional, courteous, and detail-oriented. Impressed by knowledge and expertise.


on July 29

Very professional and informative.


on October 06

Very knowledgeable, strong expenation on problem and questions. I appreciate them sending him to assist and share his experience and knowledge.


on October 31

Great experience of not paying for the towing back and forth to only realize the problem is still there. This option allows you to make decisions based on your funding and time to use the vehicle.


on April 21

Very knowledgeable and Professional


on June 04

Jerome was very professional & congenial! He answered all my questions competently and courteously! He was both polite and tolerant. I would appreciate it if Jerome would do all future work for me!


on April 22

Jerome did a great job. Will used him again definitely.


on April 25

Thoughtful diagnosis and good advice.


on October 08

Took good pictures to really show what the issue was.


Services

Car

Chrysler 200

on April 29

Jerome was very knowledgeable or what he was doing he did a excellent job or checking my brakes and flushing my brake system I will use him again differently and recommend him.


on July 05

There always hesitation and caution when trying something new. This definitely was the right way to go and my service tech Jerome was great. The level of professionalism, knowledge, and his personable nature was the best I’ve seen in a long time. I really loved his willingness to educate me as well without being bothered that I was watching from time to time while he worked.


on October 10

Mr. Joachim was very knowledgeable and was able to translate the presenting problem in a way that I clearly understood it. I appreciate his patience and attention to detail. I asked several questions, and he did not seem to become bothered or irritated by my persistence. I would intend to use him for all future needs and plan to recommend him to all my family, friends, and colleagues.


Services

  • Inspection/Diagnosis(Nois...

Car

Dodge Neon

on April 29

Thank you for your help with my Dodge Neon.


Services

Car

Toyota Camry

on November 01

Jerome is an excellent mechanic and he is very knowledgeable. He answered my questions very thoroughly. There was an accident on the highway and he informed me that he had to take a detour but would arrive soon. Jerome was very patient and kind. I would definitely use him again.


on May 03

Good


on May 13

Great mechanic!!!!! Recommend his services to anyone looking for repairs, part replacement or inspection.


on June 11

Although Jerome was professional he didn't introduce himself when he arrived nor did he apologize for arriving after his scheduled appointment time


on November 25

Ricardo was very professional and did very good job with my car.


on May 14

Great work


on June 20

he is very professional and knowledgeable


on May 22

Great I would recommend you to my family and friends


on December 06

Ricardo, the field mechanic was knowledgeable, competent and friendly. I will definitely refer Ricardo for anyone in need of a mobile technician.


on November 03

I would call Jerome the ultimate professional! He went to work immediately and exhausted all possible causes of the problem. He spoke very intelligently in giving me explanations when questioned. I would definitely rely on Jerome for any future requirements.


on June 14

Jerome showed up on time and was very professional. He did a full vehicle inspection and completed the job in a timely matter. Will definitely recommend to my friends and co-workers. YourMechanic is so much more convenient than taking my car to the dealer.


on December 08

Great!


on May 16

Work was professional performed.


Mechanic Rating Summary
5 star
81
4 star
5
3 star
2
2 star
1
1 star
4
How people describe Jerome

Friendly

(58)

Professional

(76)

Competent

(64)

Courteous

(59)

Goes above and beyond

(44)

Expert

(52)

Knowledgeable

(71)

Timely

(49)

This mechanic is fully background checked and approved.


Spoken languages
English

How can we help?

Our service team is available 7 days a week, Monday - Friday from 6 AM to 5 PM PST, Saturday - Sunday 7 AM - 4 PM PST.

1-800-701-6230 · hi@yourmechanic.com