More than 30 years experience in the automotive repair industry and customer service, I specialize in diagnosing complex automobile performance and electrical concerns. Under my personal Limited Liability Corporation, I offer client-based solutions and services providing in-depth customer complaint resolution for complex automotive concerns by diagnosing intricate vehicle performance concerns to increase my client's customer satisfaction.
Very knowledgeable and upfront. Very professional and efficient. Would love to work with him specifically again.
Silver Spring, MD
Very professional and informative.
Very knowledgeable and Professional
Jerome was very professional & congenial! He answered all my questions competently and courteously! He was both polite and tolerant. I would appreciate it if Jerome would do all future work for me!
Jerome did a great job. Will used him again definitely.
Thoughtful diagnosis and good advice.
Jerome was very knowledgeable or what he was doing he did a excellent job or checking my brakes and flushing my brake system I will use him again differently and recommend him.
There always hesitation and caution when trying something new. This definitely was the right way to go and my service tech Jerome was great. The level of professionalism, knowledge, and his personable nature was the best I’ve seen in a long time. I really loved his willingness to educate me as well without being bothered that I was watching from time to time while he worked.
Ellicott City, MD
Thank you for your help with my Dodge Neon.
Great mechanic!!!!! Recommend his services to anyone looking for repairs, part replacement or inspection.
Although Jerome was professional he didn't introduce himself when he arrived nor did he apologize for arriving after his scheduled appointment time
Ricardo was very professional and did very good job with my car.
he is very professional and knowledgeable
Great I would recommend you to my family and friends
Ricardo, the field mechanic was knowledgeable, competent and friendly. I will definitely refer Ricardo for anyone in need of a mobile technician.
Jerome showed up on time and was very professional. He did a full vehicle inspection and completed the job in a timely matter. Will definitely recommend to my friends and co-workers. YourMechanic is so much more convenient than taking my car to the dealer.
Did a great job and is a very nice person.
I put down a deposit on a used BMW X5 in Maryland and couldn't check out the SUV myself because I lived in a different state. I had Jerome do a pre-purchase inspection (PPI) on the SUV to make sure that it was ok before buying it. Before the PPI, I asked Jerome to check the A/C because a weak A/C is a known problem with BMW X5's. Jerome did a very thorough job inspecting the vehicle and test drove it too. Afterwards, Jerome called me to let me know that the car is in great condition but he found some errors stored in the car's computer. Pictures of the car and the errors were provided in the PPI. He also told me the A/C was quite cool (he measured 60's inside) even though it was a very hot day in the 90's. I had a lot of questions for Jerome about the errors and whether I should still buy the car and Jerome patiently answered all of my questions. I am very satisfied with the PPI and would recommend Jerome for PPI's.
Very positive experience. Showed up on time. Provided a detailed and accurate assessment. Happy camper!
Ricardo was very thorough, even with the post inspection and took the time to explain to me what other issues were found and how to prioritize them. Very professional and courteous as well.
He knows his stuff very good customer service and honest mechanic.
A little concerned about the scheduling but overall a great experience