More than 30 years experience in the automotive repair industry and customer service, I specialize in diagnosing complex automobile performance and electrical concerns. Under my personal Limited Liability Corporation, I offer client-based solutions and services providing in-depth customer complaint resolution for complex automotive concerns by diagnosing intricate vehicle performance concerns to increase my client's customer satisfaction.
Jerome is currently not taking new appointments.
Jerome took time to explain me the current situation of my car and services needed.
Jerome was very professional and clear in explaining what the problem was,what he had done and what needs to be done.
As usual Mr. Joachim was on point. He won't leave you unsure of his findings. He is very professional and I trust him completely regarding an issue or mountains of problems regarding my vehicle.
Jerome put in the time and effort to diagnose the problem with the vehicle, test drove it and gave me an extensive explanation of the problem/non problem and how to move forward, as well as other non-allied recommendations based on my inquiries. An efficient master of his craft.
Very courteous & professional. I would definitely recommend him to family & friends.
Jerome, was great. He was very professional, came on time. He performed the job and then went over everything after and talked to me about some recommendations which were also sent to me so I have them on record.
Fast, courteous, and professional - I was blown away by the thoroughness of the report I received on my used vehicle pre-purchase inspection. Great service and a great dude - will definitely use again. Thanks Jerome!
Even though the news was bad to hear Jerome was very professional and understanding.. A+
The only guy I let touch my cars
Jerome provided quick and efficient service!
Prompt, professional, very knowledgeable.
Jerome did an amazing job and was very professional!
Very knowledgeable did a great job
Arrived on time and spent time doing a good inspection. Explained what was needed. Seemed knowledgeable and competent.
Jerome showed up 15 minutes early and explained the process before starting the job. He completed the work as promised, cleaned up, took the car for a test drive. Will call him again for future repairs.
Jerome was exactly on time, courteous and very thorough. He explained each possible source of the leak and what he found as he checked the car. He was right! Thank you, Jerome.
Jerome was very respectful while here and even though I told him that my truck was a work truck and that he didnt need all the protection mats , he still installed the gear and treated my truck as if it was new, I appreciated that , I also replaced the item he recommended and the truck started right up and have been driving it again with no problems !
Excellent Mechanic, Professional, Clean but extra charges on Improper Diagnosis. I paid for extra time to diagnose and fix the problem with my vehicle brake bleed. Jerome tried but the problem with the vehicle was misdiagnosed. I paid another mechanic to find out the brakes would not bleed because of bad brake hoses that kept expanding during the bleed process. Jerome did not discover this and ran through the bleed cycle multiple times.
Jerome is extremely knowledgeable and very professional. I find him to be very trustworthy and efficient. I'm very happy to have found him through this site.
This was not my first time using Your Mechanic and it won't be the last. Jerome has been added to the memories made of using this service and experiencing that which is always a professional experience. I would recommend Jerome for any and all services desired. May he have continued success in his future endeavors.
Jerome was very professional and obviously an expert on cars. I appreciated that he was prepared for covid with gloves and mask. Most importantly, he fixed our car. We are thrilled with the good service. Thanks Jerome!
Jerome knows his stuff! He is punctual, personable and a pleasure to deal with. Through no fault of his, some of the services could not be performed due to incorrect parts and/or parts that were not available. He did what he could and that was that!
Prompt, knowledgeable and friendly.
Jerome replaced brakes and rotors on my Audi A8. This is a job that I normally would do, however due to COVID the workshop I use is closed. Jerome was professional and was actually early for appointment
Expert at what he does. Very precise and detailed about the care of an automobile.