Jerome

37 years of experience
Washington, DC (Hagerstown, MD)

More than 30 years experience in the automotive repair industry and customer service, I specialize in diagnosing complex automobile performance and electrical concerns. Under my personal Limited Liability Corporation, I offer client-based solutions and services providing in-depth customer complaint resolution for complex automotive concerns by diagnosing intricate vehicle performance concerns to increase my client's customer satisfaction. Montgomery County Mobile repair registration number - 23-MT-013616

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services

car

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on February 03

Excellent work from an excellent mechanic.


on January 20

Showed up early and was honest and concise with the repair


on January 13

Very professional and Knowledgeable


on December 09

Awesome work, really communicative. Recommend him to everyone


Services

Car

Ram 1500

on November 03

Great experience


on October 24

Excellent service, punctual, great communication


Services

  • Tune-up

Car

Honda Pilot

on October 19

good


on October 12

Very professional and knowledgeable.


on July 04

Very professional and thorough


on July 01

Mr. Joachim is a great mechanic. He is always punctual with the appointment time which I value. He is very knowledgeable and thorough in his services. A seasoned professional with over 30 years of experience. I walk away with the highest confidence that the job is well repaired!


on June 29

Very knowledgeable and dependable. This is the second time he has serviced my car.


on June 20

Mechanic was knowledgable, professional and prompt. All I ask for.


on June 16

Very knowledgeable


Services

Car

BMW X3

on June 20

Jerome, was punctual and knowledgeable. He verified everything and ensure everything was working properly he was thorough in his installation. Thank you again.


on June 06

Very satisfied


on June 02

A gentleman ,very professional and job well done!!


Services

  • 35,000 Miles Maintenance ...

Car

Nissan Murano

on May 03

Great service!


Services

Car

Jeep Patriot

on April 04

Very knowledgeable!!


on April 04

Super helpful and professional!


Services

Car

Toyota T100

on March 07

Technician showed up and perform a diagnostic to review of vehicle before starting replacement of alternator. I stated my truck was a 97 online instead of 96 which it is. My error caused confusion, which I apologize for, price to replace alternator had to be adjusted. Technician tells me after the old alternator pulled off and new one installed that the adjusted bolt was bending as he tighten it. He said he couldn't finish the job and would inform someone about the problem. Shortly after technician shows me broken adjustment bolt, said alternator is functioning but overcharging a little and job couldn't be completed. He also said someone would reach out to me about scheduling a date and time to finish the job.. Today, two days after the job, I'm still waiting for someone to contact me. V/R Keith Smith


on February 24

Excellent


on February 27

Jerome arrived early and and finished within the estimated repair time. He was both professional and knowledgeable, answering all my questions to my understanding. 👍🏻


Services

Car

Ford Escort

on February 21

Excellent service!


on April 07

Very knowledgeable and upfront. Very professional and efficient. Would love to work with him specifically again.


Services

  • Tune-up

Car

Dodge Avenger

on May 26

Very Professional


on October 02

Professional, courteous, and detail-oriented. Impressed by knowledge and expertise.


on July 29

Very professional and informative.


on October 06

Very knowledgeable, strong expenation on problem and questions. I appreciate them sending him to assist and share his experience and knowledge.


on October 31

Great experience of not paying for the towing back and forth to only realize the problem is still there. This option allows you to make decisions based on your funding and time to use the vehicle.


on April 21

Very knowledgeable and Professional


Mechanic Rating Summary
5 star
230
4 star
16
3 star
5
2 star
2
1 star
12
SEE ALL REVIEWS
How people describe Jerome

Friendly

(163)

Professional

(232)

Competent

(184)

Courteous

(167)

Expert

(147)

Knowledgeable

(194)

Timely

(159)

Goes above and beyond

(121)

This mechanic is fully background checked and approved.


Spoken languages
English

How can we help?

Our service team is available 7 days a week, Monday - Friday from 6 AM to 5 PM PST, Saturday - Sunday 7 AM - 4 PM PST.

1 (855) 347-2779 · hi@yourmechanic.com