Richard is very professional and punctual! He was able to fully assess my vehicle and translate otherwise mechanic jargon in everyday language that I completely understood. The detailed assessment and feedback included, pictures of my vehicles' problem parts and Richard's voice assessment of my vehicle--all sent to my email! The affordability factor is a plus especially compared to going to a shop! Just to think, my vehicle was able to be serviced at my home by a certified mechanic that did not nickel-and-dime me..such a breath of fresh air. Make no mistakes, you will be 100 percent satisfied with Richard's outstanding service.
Charles is a really nice guy. He did have to reschedule once but then he arrived on time and did a great job. He replaced my breaks despite the bitter cold. We drove it around the blocks a few times (his suggestion) before he left to confirm everything was to my liking. Nice job.