by Terry from Hyattsville, MD 20784
Jermaine left the service location mins after arriving. He left because of a payment issue (which i resolved when notified). Instead of calling me or waiting for someone to arrive, Jermaine left. Someone arrived 9 mins after Jermaine arrived at my car and the mechanic wasn't present. I called his number and text him and I received no response. Thirty mins later I received a text indicating the mechanic has rescheduled my appointment due to a payment issue. I then called Jermaine and explained to him that someone was there and has been there since the time allowed. Jermaine apologized and said he'll return to do the work on my car. My car did get repaired, however, the engine is shaking now and I'm not certain if its due to the work that was done or if it's because of another issue.