On time, great attitude. Did quick work to check on my issue and get a new estimate for the work I needed. No pressure to immediately sign up for the follow up work. He made it so I was able to move my car at least even if I couldn't take on the highway without more done.
This was my first repair and I was impressed with his punctual arrival and honest good-natured demeanor. He was knowledgeable and very informative. He took extra time to acquaint me with the booking/repair process and educate me regarding brake troubleshooting. I've already booked my next appointment with him!
William was excellent. I had to reschedule because of the storm the previous day and he was very understanding considering that I didn't have a place for him to work at. He came early, and was very quick, clean, and nice. I would definitely want him again.