we were told by our local dealer we cant have anyone chan...

Q: we were told by our local dealer we cant have anyone change the oil of our 2015 sedona but the dealership. is that true?

asked by on May 30, 2017

My wife was told by our Kia dealership that no one but the dealership can change the oil of our 2015 Sedona. Is that true?

My car has 69000 miles.
My car has an automatic transmission.

Hi there. That’s a tricky question to answer. It really depends on the warranty program you have with the dealership that will dictate whether or not this is a statement of fact. Some dealerships offer extended warranty packages that are voided if service is not completed by themselves. However in other cases, as long as service is completed by a professional mechanic and documentation has been provided about the service completed, it shouldn’t impact the warranty. It is always best to find out the specific reasons why they would void a warranty before making any decision to have service completed.

Was this answer helpful?
The statements expressed above are only for informational purposes and should be independently verified. Please see our terms of service for more details

Get an instant quote for your car

Our certified mechanics come to you ・Backed by 12-month, 12,000-mile guarantee・Fair and transparent pricing

Get a quote

What others are asking

Diagnosed as code P0420

When you get a P0420 code that indicates a failing catalytic converter. Most of the time that is exactly what it is. In some cases, it can also be caused by a bad oxygen sensor. I typically use a computer...

Water pump, oil leak, and alternator problems

From the description it would appear the three problems are probably unrelated. A failing water pump would usually only be indicated visually by a leak, or overheating of the vehicle. In regards to the oil leak, we would have to...

Air hissing sound - 2002 Kia Spectra

Hi - air hissing sounds like you describe could have several causes. A leak in the engine intake system, a leaking power brake booster (brake pedal harder to press?), or something rubbing on the engine accessory belt can all cause...

Related articles

The Best Used Cars to Buy for Teenagers
If If you’ve decided that you’re ready to purchase a used car for your teenager, then you’re probably pretty picky about what you’re looking for. Likely affordability, safety, and fuel economy are high on the list. With that said we’ve...
The Top 5 Selling Cars in Kansas in 2012
Kansas Kansas sees a varied climate with all four seasons, which means drivers in the area choose a variety of vehicles. In years past, some of the front-runners have included the Ford F-150, Buick and Toyota Camry. 2012’s top five...
The Best Used Cars to Buy If You're a Personal Assistant
As As a personal assistant, you have a lot of demands placed on your time. Often it’s important that you be able to get around town quickly, running a ton of errands, picking things up here, dropping them off there,...