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I have a 2013 Toyota Hybrid [Prius](/topics-prius/). When...


I have a 2013 Toyota Hybrid [Prius](/topics-prius/). When i accelerate I hear rattling loud noise and it sometimes does it when I start the car too. Its louder when I start the car Mechanic's Assistant: Where exactly do yo...

I have a 2013 Toyota Hybrid [Prius](/topics-prius/). When i accelerate I hear rattling loud noise and it sometimes does it when I start the car too. Its louder when I start the car Mechanic's Assistant: Where exactly do you think the noise is coming from? And how long has this been going on? I believe on the right front passenger side underneath For about 2 months Mechanic's Assistant: Are you fixing your Prius yourself? What have you tried so far? No not yet Nothing Mechanic's Assistant: Anything else you want the Mechanic to know before I connect you? No other than i am aware that the coolant level seems to be low

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Responses

Automotive Expert
Hello , welcome and thank you for using Justanswer. My name is \*\*\*\*\* \*\*\*\*\* I will be helping you today on your car problem , I can not see , touch or hear your vehicle so please allow me to ask you questions if needed ,to get more familiar with your vehicle problem , this way I can offer a better answer. The site ,through out our chat may offer a phone call that I do not control . Usually I don’t make phone calls because most of the time I am working on customers cars and can not take time off I apologize, sometimes my posts take a little longer , once again this happens because I am busy working but I will get back to you as soon as possible. Before I start on the vehicle problem can I have your first name ? Thank you. About your vehicle ,is the noise only with gas [engine](/topics-engine-toyota/) running ?

Luz is my first nameNo the noise also happens when i first put the car in park
Automotive Expert
I would check this three things as the first step... Engine oil level. [Exhaust](/topics-exhaust-toyota/) shield or the gasket between pipe and cat. Check the motor mounts. Let me know. Thank you.

Ok. Im not able to but, ill have my husband check thanksNot sure if I can have these checked this week...but thank you
Automotive Expert
There are a few more things that can give you also a noise but with a running rough situation ,don't know if your engine runs good when the noise is present . If it does not run good ,maybe its a good time to replace the [spark plugs](/topics-spark-plug-toyota/) and also check the EGR performance ,to do the EGR ,you will need a Toyota capable scanner. Let me know if you need any further questions when your husband get there. Thank you.

Its runs good.. might be alittle sluggish..I will mention to my husband, thanks
Automotive Expert
ok , sounds good . Let me know. Thank you.

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