Q: The doors won’t lock electronically with my remote key

asked by on November 06, 2015

The front passenger side door is the only door on my 2009 Chevrolet Impala that will lock and unlock via the remote on the keys. The other three progressively stopped working and I have to manually lock and unlock those doors. Not convenient with children. This car has 69,000 miles on it and I plan on using it for 150,000 miles, at least. I hate this problem but the fix is so expensive. Can I just keep using the locks manually or is something bigger wrong here?

If the front passenger side door lock is functioning properly with the remote key but the other three (3) door locks are not, this is an indication that there may be a problem with the door lock actuators.

Door lock actuators lock and unlock the vehicle doors when a button is pressed on the remote key or the door itself. Each door has its own door lock actuator and when/if it stops working completely, this will prevent the door from being locked and/or unlocked.

It may be possible to continue locking and unlocking the doors manually without any problems other than the lack of convenience. It is also possible that with time, manually locking and unlocking the doors will not be possible. Replacing door lock actuators can be expensive so one option would be to replace one (1) door lock actuator at a time. Another option would be to wait until the door lock actuators stop working completely before replacing it.

Before making a decision about your options for replacing the door lock actuator, contact a certified technician who will be able to help you decide your best course of action.

Was this answer helpful?
The statements expressed above are only for informational purposes and should be independently verified. Please see our terms of service for more details

Get an instant quote for your car

Our certified mechanics come to you ・Backed by 12-month, 12,000-mile guarantee・Fair and transparent pricing

Get a quote

What others are asking

RV won't start

The RV's of that year on the Chevrolet chassis are generally on the P30 chassis. One weak spot in the starting system is the ignition switch itself. A voltage check at the starter solenoid will need to be performed to...

ABS/brake lights on

Typically when a vehicle has the ABS light appear on, the brake light will appear right along with it. When this happens, the next step would be to use a automotive scanner to communicate with the ABS module. This will...

Steering wheel locked

This is a pretty common problem on Ford trucks. Typically, you can get the steering wheel to unlock by turning the wheel side to side while also turning the key forward. If this doesn't work you likely need to replace...

Related articles

What Causes Doors to Sag and Become Misaligned?
A A sagging or misaligned car door is certainly a nuisance. After all, it can take multiple tries to get it to close properly, which can be time-consuming when you’re in a hurry to get to work or make an...
How Can I Prevent Door Seals From Leaking?
When When your car door seals leak, it’s more than just a passing nuisance. Water damage can occur to your interior, necessitating the replacement of upholstery or other components. In nearly every instance of leaking car door seals, which you...
How Do Automatic Car Door Locks Work?
Whether Whether they are single purpose or multi-purpose, electronic car door locks have standard features: A latch/door lock An actuator Actuator rods Activated by radio Electric car door locks operate by receiving a radio...