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Q: Rear liftgate wont close

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Hi....I opened the rear liftgate on my windstar and now it won't close. After inspecting it...it appears that on the inner part of each side, there is a small white plastic latch. These latches appear to be stuck closed. How do I get them to open? I tried a screwdriver but they seem to be pretty jammed.

My car has 200000 miles.
My car has an automatic transmission.

A: I would recommend trying to use the unlock ...

I would recommend trying to use the unlock switch on your keyfob or door panel. If this does not work, I would recommend inserting your key into the liftgate and turn it to the unlock position. If this does not work, it is possible that the latch on the liftgate will require replacement. If this is the case, I would recommend having it inspected by a qualifed mechanic before replacing it to verify that the latch is indeed broken.

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