Skip the auto shop - Our mechanics make house calls

Q: My car won't detect my car key.

asked by on

My cars battery died and we replaced it with a new one. The lights work and everything but when we try to lock/unlock the car with the keys it won't work. We also tried to turn it on but it said that the key was not detected. The keys also had new batteries as well.

My car has 50000 miles.
My car has an automatic transmission.

There is a technical bulletin 13-5-32 that covers this problem of no start with any key. The TSB says that the vehicle will need to have the anti-theft system radio transceiver module reprogrammed using the dealer IDS system with the latest calibration. This is required so the module will recognize your keys again. For this repair, get in touch with your dealer to let you know what next steps need to be done.

Was this answer helpful?

Need advice from certified mechanic? Get help now!

Over 1000 mechanics are ready to answer your question.
The statements expressed above are only for informational purposes and should be independently verified. Please see our terms of service for more details

Get an instant quote for your car

Our certified mechanics come to you ・Backed by 12-month, 12,000-mile guarantee・Fair and transparent pricing

Get a quote

What others are asking

Q: How do I view the MyKey Information feature?

The MyKey Information feature displays the amount of MyKeys and admin keys that are currently programmed to your vehicle. To view this feature, follow these steps: 1. Press the Up/Down buttons on the steering wheel until Information is displayed on...

Q: Airbags deployed

It sounds like you may have experienced a faulty airbag control module problem. This is somewhat rare, but there are cases where the control module that directs the deployment of the airbags in the event of an accident malfunctions resulting...

Q: Car shaking and sputtering when idling and driving

The information provided leads me to believe that your Lincoln may be experiencing a lack of fuel pressure to the engine. If the fuel pump is unable to provide the specified fuel pressure to the engine properly, then symptoms like...

Related articles

How Do Power Car Windows Increase Passenger Safety?
Power windows are responsible for approximately 2,000 emergency room visits every year. When a power window closes, it exerts enough force to bruise or break bones, crush fingers, or restrict an airway. Though...
How Long Does a Distributor O Ring Last?
The distributor is part of the ignition system in your vehicle and its purpose is to route high voltage from the ignition coil to the spark plug. The spark plug then...
How to Avoid Back Pain in a Car
If you have back problems, sitting in a car for an extended period of time can be excruciating. Even without back problems, you could experience discomfort and soreness from...