Skip the auto shop - Our mechanics make house calls

Q: My car's key turns but doesn't come out. My car will not crank either. What is the problem?

asked by on

My key turn but car wont crank so i figured it was my neautral safety switch, but also my key turns but will not come out. Help please.
My car has an automatic transmission.

A: Start by gently wiggling the key to the lef...

Start by gently wiggling the key to the left, the right, upwards, and down. If the key is damaged or bent, you will have to compensate for that damage in order to remove it. The lock’s cylinders can collect dirt, lint, and debris that will also make the key stick.

If that doesn’t work, go to the car’s battery and disconnect the negative terminal. This will allow any sensor that has failed to release the key. With the cable disconnected, attempt to remove the key. If the key pulls free, you will want to start by replacing your battery. With low power, certain components will attempt to work and then possibly fail.

If disconnecting the battery doesn’t work, get a certified technician, such as one from YourMechanic, to inspect the stuck ignition key and remove it.

Was this answer helpful?

Need advice from certified mechanic? Get help now!

Over 1000 mechanics are ready to answer your question.
The statements expressed above are only for informational purposes and should be independently verified. Please see our terms of service for more details

Get an instant quote for your car

Our certified mechanics come to you ・Backed by 12-month, 12,000-mile guarantee・Fair and transparent pricing

Get a quote

What others are asking

Q: ABS light blinks when the car is turned off

This is odd, since generally the ABS light should come on for a few seconds with the ignition ON. My suggestion is to have the system scanned for diagnostic trouble codes which serve as a starting point for further diagnosis....

Q: 4l80e transmission in limp mode

Hello and thanks for your question. When changing out the transmission and ECM from another vehicle to your vehicle with the same year and model can effect many things. Check all plug to ensure that everything on the transmission is...

Q: What would stop the ignition lock cylinder from going back in its casing?

Unfortunately, without physically seeing the ignition cylinder in person, it would be difficult to determine why it is unable to go back in. One thing you can attempt to do is to take your Dodge's ignition cylinder to a...

Related articles

Rules of the Road For Iowa Drivers
Driving on the roads requires knowledge of the rules, many of which are based on common sense and courtesy. However, even though you know the rules in...
How to Avoid Back Pain in a Car
If you have back problems, sitting in a car for an extended period of time can be excruciating. Even without back problems, you could experience discomfort and soreness from...
P2428 OBD-II Trouble Code: Exhaust Gas Temperature Too High Bank 1
P2428 code definition A P2428 trouble code signifies that the PCM has detected a problem in the exhaust gas temperature sensor circuit in bank 1, which subsequently contains the number one...