Skip the auto shop - Our mechanics make house calls

Q: My car's key turns but doesn't come out. My car will not crank either. What is the problem?

asked by on

My key turn but car wont crank so i figured it was my neautral safety switch, but also my key turns but will not come out. Help please.
My car has an automatic transmission.

A: Start by gently wiggling the key to the lef...

Start by gently wiggling the key to the left, the right, upwards, and down. If the key is damaged or bent, you will have to compensate for that damage in order to remove it. The lock’s cylinders can collect dirt, lint, and debris that will also make the key stick.

If that doesn’t work, go to the car’s battery and disconnect the negative terminal. This will allow any sensor that has failed to release the key. With the cable disconnected, attempt to remove the key. If the key pulls free, you will want to start by replacing your battery. With low power, certain components will attempt to work and then possibly fail.

If disconnecting the battery doesn’t work, get a certified technician, such as one from YourMechanic, to inspect the stuck ignition key and remove it.

Was this answer helpful?

Need advice from certified mechanic? Get help now!

Over 1000 mechanics are ready to answer your question.
The statements expressed above are only for informational purposes and should be independently verified. Please see our terms of service for more details

Ask a Mechanic
(100% Free)

Have a car question? Get free advice from our top-rated mechanics.

Ask A Mechanic
Over 10,000 questions answered!

Get an instant quote for your car

Our certified mechanics come to you ・Backed by 12-month, 12,000-mile guarantee・Fair and transparent pricing

Get a quote

What others are asking

Q: Car won't move

Hello there. Lack of fluid is the number one cause of transmission failure. If the transmission went without fluid for too long, it could be severely damaged. The only way to tell if a transmission is severely damaged without disassembling...

Q: Car not starting for some reason

Usually when a vehicle will not start it is caused by one of three systems. These systems include the starting, ignition, and fuel systems. The battery, starter, and battery cables make up the starting system. If any of these parts...

Q: Thermostat

Hi There, Your particular vehicle has a thermostat that is separate from the housing itself, however many places will sell the thermostat with the housing together. Sometimes it is packaged together as well making it appear as if it were...

Related articles

How Do Power Car Windows Increase Passenger Safety?
Power windows are responsible for approximately 2,000 emergency room visits every year. When a power window closes, it exerts enough force to bruise or break bones, crush fingers, or restrict an airway. Though...
Rules of the Road For Iowa Drivers
Driving on the roads requires knowledge of the rules, many of which are based on common sense and courtesy. However, even though you know the rules in...
P2103 OBD-II Trouble Code: Throttle Actuator Control Motor Circuit High
P2103 means there is a fault with the throttle actuator control motor circuit, likely due to a defective electrical component or part.