Skip the auto shop - Our mechanics make house calls

Q: Key must be turned 20 times for car to start

asked by on

My car was purchased used and on the dealer’s notes there was the statement that there were not any electrical problems. It also stated that the car ran smoothly. When I test drove it, these comments were true; however, four times now my car has not started and it is an ongoing problem. There are times when it takes “20” turns of the key before it will start. Just yesterday my car stopped while driving on the road. Fortunately it did restart that time and I was able to drive home. Now, today, the car will not start. What is your advice for what needs to be done to get my car in good running performance?

A: Hi there. You would need to check the fuel ...

Hi there. You would need to check the fuel pump relay and fuel pressure from both fuel pumps (yes, there are 2). The pumps fail in an erratic fashion as you describe which may be why you are experiencing intermittent issues. If the fuel system checks out okay, the engine management computer should be checked out, but this unit fails far less often than the fuel supply components. If you would like a professional to scope out the problem for you, a certified technician from YourMechanic can come to your car’s location to diagnose the stalling issue.

Was this answer helpful?

Need advice from certified mechanic? Get help now!

Over 1000 mechanics are ready to answer your question.
The statements expressed above are only for informational purposes and should be independently verified. Please see our terms of service for more details

Get an instant quote for your car

Our certified mechanics come to you ・Backed by 12-month, 12,000-mile guarantee・Fair and transparent pricing

Get a quote

What others are asking

Q: Hard shifting when engine warms up

Hello there, many different things that can cause the transmission to shift hard. The most common causes include: low fluid level, shift solenoids, torque converter, or the transmission linkage. If you decide to get this fixed, consider enlisting a qualified...

Q: Car jerks when shifting gears, check engine light

There are more tests that need to be done before the speed sensor module is replaced. There are about 20 tests that need to be done to verify the number turbine speed sensor is not working properly. These tests are...

Q: Air suspension system not working

There is most likely a leak somewhere. It is possible that there could be an electrical malfunction as well. I would ask for help from one of the mechanics at YourMechanic. They can come to your location and determine the...

Related articles

Rules of the Road For Iowa Drivers
Driving on the roads requires knowledge of the rules, many of which are based on common sense and courtesy. However, even though you know the rules in...
What are the Car Pool Rules in Hawaii?
Hawaii is widely regarded as a land of vacation and relaxation, and as such, its scenic roads and routes are far better known than the state’s freeways. But, as with all...
P2428 OBD-II Trouble Code: Exhaust Gas Temperature Too High Bank 1
P2428 code definition A P2428 trouble code signifies that the PCM has detected a problem in the exhaust gas temperature sensor circuit in bank 1, which subsequently contains the number one...