Skip the auto shop - Our mechanics make house calls

Q: Key entry damaged

asked by on

My car was stolen, and the key entry on the door was pushed in and damaged. Also, the key goes into ignition but won't turn. There might be something inside of it.

A: Hi! I’m so sorry to hear that you had to go...

Hi! I’m so sorry to hear that you had to go through that. It’s likely that the thief broke or bent pieces inside both the door lock, and ignition cylinder. In most cases, the damage will be irreversible because the thief likely forced various objects into the holes. There may be an object still left inside of the ignition; I suggest that a technician or a lock smith attempt to retrieve it. If it can be removed, you may not have to replace the ignition cylinder. If the key goes fully into the ignition, but the ignition will still not turn, then the cylinder likely has internal damage and will need replacement. Being that the vehicle cannot be started, you may benefit from having a mobile automotive repair company, such as YourMechanic, send a certified technician to your truck’s location for an inspection of your damaged ignition.

Was this answer helpful?

Need advice from certified mechanic? Get help now!

Over 1000 mechanics are ready to answer your question.
The statements expressed above are only for informational purposes and should be independently verified. Please see our terms of service for more details

Ask a Mechanic
(100% Free)

Have a car question? Get free advice from our top-rated mechanics.

Ask A Mechanic
Over 10,000 questions answered!

Get an instant quote for your car

Our certified mechanics come to you ・Backed by 12-month, 12,000-mile guarantee・Fair and transparent pricing

Get a quote

What others are asking

Q: How do you clear the MyKeys® from the system?

While your car gives you the ability to create MyKeys® as needed, there will come a time that you want to remove the restrictions from those keys. Whether your teen driver has learned proper control or there’s another reason for...

Q: Reduced engine power warning on, power loss, RPM decrease - 2005 Chevrolet Suburban

It is possible there is an issue in the electronic throttle control system. Faults need to be read out of the engine computer to determine if this is the case. Accelerator pedal position sensor, throttle position sensor, or throttle motor...

Q: Dome light turns on and off by itself while vehicle is turned off.

Hi there. Check the courtesy light switches on the doors to the vehicle. It seems that one or more switch may have a bad ground or a bad contact in the switch causing the courtesy light to come on while...

Related articles

How Long Does a Distributor O Ring Last?
The distributor is part of the ignition system in your vehicle and its purpose is to route high voltage from the ignition coil to the spark plug. The spark plug then...
P0052 OBD-II Trouble Code: HO2S Heater Control Circuit High (Bank 2 Sensor 1)
P0052 code definition HO2S Heater Control Circuit High (Bank 2 Sensor 1) What the P0052 code means This code is seen when the Engine Control Module (ECM) tries to control the...
How to Avoid Back Pain in a Car
If you have back problems, sitting in a car for an extended period of time can be excruciating. Even without back problems, you could experience discomfort and soreness from...