Q: Q: Heating

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Hi, my car heater does not blow out hot air it only blows cold air all the 3 pumps are working perfectly all pipes a boiling but not going through the cabin thermostat is fine oil temp rewches btw 91-98, it was working quite fine 2 days ago but when i switched it to a/c to clear away fog then back to normal settings the hot air went away. The windscreen fets alot foggy. I was told its a heater matrix but the car is only a 2013 golf. I sprayed perfume/lynx in to the air vents but it dont know if that caused the problem. Is it the heater matrix need replaced

My car has 49000 miles.
My car has an automatic transmission.

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