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Q: Headlights broken

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Both headlights don't turn on.

A: Hello! It is rare that both headlight bulbs...

Hello! It is rare that both headlight bulbs will blow at the exact same time but, it is possible. Firstly, I suggest checking the bulbs to confirm whether or not they are good; being that they both quit working, I would suspect that the headlight relay is faulty. Have a technician run a diagnostic on your inoperative headlights, including an inspection of the relay operation and voltages being delivered to the headlight bulbs.

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