The car has vibratio. When idling. And when going down ro...

Hello and thank you for using JustAnswer. My name is \*\*\*\*\* \*\*\*\*\* I’ll be glad to assist you with your question today. I am an ASE certified technician and Service Manager with over 20 years of hands on experience helping to provide solutions for my customer’s issues. My experience includes both dealership and independent repair facilities in technical and customer facing roles, so I have the ability to handle the technical aspects and communicate them efficiently and effectively as possible. <u><strong>During this conversation you will receive an automatic offer for a phone call. This offer is not generated by me but by the website and is outside of my control.</strong></u> I’m sorry that you’re having unexpected issues with your vehicle and I will do my best to help you resolve them. Please understand that through this process we will be working together. As I am not there, you might be asked to work as my eyes and ears to help gather basic information to help identify and resolve your specific problem. As I don’t know your level of expertise, please don’t be offended if the questions I ask seem rudimentary, I am simply trying to guide you through the issue as simply and accurately as possible. My aim is to give you the best service possible by providing an accurate answer. Unfortunately, as you may be aware an accurate answer is not always a popular answer. Sometimes it will take me time to respond as I review your information, compare it to my resources and think through the potential options to ensure my answer is as accurate as possible. I appreciate your patience and remember even if I don’t respond immediately I am working diligently on your issue.

Hello

How are you today?

I'm okTrying to figure whats wrong with my car

Yes, so can you describe the vibration at idle in detail? Do we have fluctuation in RPM's? Do we have a check engine light on currently?

I don't know feels like a broken mount but they not broken.

Okay, do we have fluctuation in RPM's?

Not that I'm aware but I can look

Yes, we need to know that.

It stays about 1200 when first cranks then drops to 10009k

Okay, does the vibration go away when the car is in neutral or park?

Its a rough vibration at round 1500 when I accelerate

Let's focus on the idle for now. Please let me know if the vibration goes away when the car is in neutral or park

My cell service not goodCan you chat me

Okay, we will need to be able to text back and forth so that I can help you.

Ok

I'll be glad to provide you with some basic things to check. Do you have a scan tool so we can look at the computer data?

Both in Neutral and parkBut in neutral rpm drop to 600

Okay, so engine load does not impact the vibration. The issue you are describing definitely sounds like a physical one. I know earlier you mentioned that the motor mounts were good, how did you test them?

If had scan tool don't think I waste money hereSorry to sayWellWhy does it run good at times then vibrate give off smellsThe advertisement said that a mechanic will come out and diagnose my car for 70$26 to call youThis is a rip off

No, we are not a mobile service and we do not come out and diagnose your vehicle. If you don't have a scan tool then you won't be able to do most of what we need you to do.

Thats not what the advertisement saidI want my 5 dollars back

This is a professional service to assist you, but if you have no way to inspect anything on your vehicle we cannot help you. It sounds like you aren't interested in help either way based upon your comments. I'm assuming that if you had a scan tool that it would not help you either way based upon this conversation. Good luck.

Well I know what the add said that link me to thisFor all I know you some body reading from a text book

Customer attachment 1/2/2021 7:14:51 PM

SerreeSeeeee

The link you are supplying is for a mobile mechanic website called YOUR MECHANIC. COM. The is JustAnswer.com.

Looks like you have the wrong website my friend. For all I know you somebody on the wrong website.

Real mechanic here If there is no check engine light I would monitor Torq converter slip in Live data..It is very likley a failing Torq converter causing the shake/shutter