Hi, some sort of transmission problem. Just figured I’d l...

Hi, some sort of transmission problem. Just figured I’d look up the codes even though I’ll be getting a service quote in the morning Mechanic's Assistant: Just to clarify, what's the exact code? And have you tried to reset...

Hi, some sort of transmission problem. Just figured I’d look up the codes even though I’ll be getting a service quote in the morning Mechanic's Assistant: Just to clarify, what's the exact code? And have you tried to reset it? P0760 & P0870 Mechanic's Assistant: What is the make/model/year of your transmissions? 2010 Dodge Journey Mechanic's Assistant: Are you fixing your vehicle yourself? What have you tried so far? I am not a mechanic so I got the diagnosis from Firestone and they recommended a shop out here in Glendale so I’ll be getting a quote on the service required in the morning Mechanic's Assistant: Anything else you want the Mechanic to know before I connect you? Does it cost just for information? If it does then I’m not interested.

Automotive Expert
Hello, my name is \*\*\*\*\* \*\*\*\*\* to just answer! I will be assisting you with all of your vehicle questions today. I’m really sorry that you’re having this issue and I’m going to help you through it, but please understand that I (respectfully) don't know your skill level or tools you have to assist us to diagnose/repair your vehicle. Also, understand that I can't see, smell, hear or touch the vehicle either, so your patience/understanding is appreciated. Please allow me up to 10 minutes to gather schematics and other pertinent information for this issue. I do not know anything about the fees or charge so please if you have any concerns, direct them to customer service. My aim is to give you the best service possible and to help you. If you have any questions or concerns, please don’t hesitate to let me know. I appreciate your patience and will provide responses as soon as possible. Thank you What's the VIN, Please?

Good deal just a moment
Automotive Expert
Automotive Expert
standby while I get you that information.

Alrighty thanks man
Automotive Expert
there's an issue with the overdrive pressure solenoid. please see attachments

Thank you. Not sure what to do with this information really. My brother says he knows some technicians who just graduated so I suppose I'll have him contact them and send over the info.
Automotive Expert
unless you have a scan tool and a transmission line pressure test set there's not much you can do. So a shop is going to be your best bet

Definitely. Would you recommend any particular shop for this type of service? I live in Surprise, Arizona.
Automotive Expert
I'm from Pittsburgh. I would have no idea sir

Alright well thanks much for those documents! Take care.
Automotive Expert
you are very welcome. please stay well.

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