Q: Q: Car won't turn on

asked by on

My car won't turn on. Someone tried to steal it when I was in a store, and when we came back, the lights were on, and the doors were unlocked. We thought the battery was dead, but the radio turns on fine. When we try to start it, it goes into theft deterrent mode with the locked car symbol, which won't turn off no matter what we do. We've tried leaving the key in the door, leaving the key in the ignition in accessory mode, and even tried to dearm it via radio. Any advice?
My car has an automatic transmission.

Hello, thank you for writing in. I am sorry to hear about your situation! The very first thing to do is check the owner’s manual for any information about the anti-theft system (if you have not already done so). If you have a spare key, you will want to try starting it with that one instead. The anti-theft module, or the procedures you have attempted, may have messed with the programming for your main key. Make sure the battery is fully charged and allowing the computer to use the amount of power that it needs to perform these functions. If you have any aftermarket parts on the vehicle, make sure they are disconnected if possible. For more help starting the vehicle, contact our service department to schedule an appointment to meet you at the vehicle.

Was this answer helpful?
The statements expressed above are only for informational purposes and should be independently verified. Please see our terms of service for more details
  1. Home
  2. Questions
  3. Q: Car won't turn on

Get an instant quote for your car

Our certified mechanics come to you ・Backed by 12-month, 12,000-mile guarantee・Fair and transparent pricing

Get a quote

What others are asking

Q: My impala will only start if I put starter fluid in the throttle body. I don't have to keep spraying for it to keep running.

Hi, thanks for writing in. This type of problem could be a weak fuel pump, an injector that is leaking down and not holding pressure, a fuel pressure regulator, or any number of other possibilities. It would be best to...

Q: My Ac in my car is blowing out hot air and its not the Ac coolant cause it if full

Hello. If the refrigerant is full then the problems is more than likely electrical or the compressor failed. I would check for power first at the compressor. If there is power then the compressor is bad. If there is not...

Q: Q: Had to manually unlock car & key stuck in ignition

A few different things can cause the vehicle to respond this way. The reason why the key is stuck in the ignition is probably due to the steering wheel being locked. When the steering wheel is locked it does not...

Related articles

What Causes Hoses to Leak?
While the largest part of your engine is mechanical, hydraulics plays a significant role. You’ll find fluids at work in a number of different areas. Your car's fluids include: Engine oil Transmission...
Rules of the Road For Iowa Drivers
Driving on the roads requires knowledge of the rules, many of which are based on common sense and courtesy. However, even though you know the rules in...
How Much Does a Mechanic Make in Vermont?
Automotive technician jobs in Vermont have an average mechanic salary of $37k, with some mechanics earning a salary of $53k.