Skip the auto shop - Our mechanics make house calls

Q: Car won't start

asked by on

When I put the key in the on position the radio displays cal err, the prnd display disappears after a few seconds, the message center displays low fuel, service vehicle soon, and the check engine light is on. I just filled my tank up yesterday and I haven't driven that much so I know I have fuel. I also changed the starter and battery. I even tried disconnecting the battery for 30 min

My car has 187000 miles.
My car has an automatic transmission.

A: Hi and thank you for contacting YourMechani...

Hi and thank you for contacting YourMechanic. It seems to me that there may be a cable detached from the starter when it was changed. If all of the cables are on the starter then I would check the fuel pump out. Sometimes the fuel pump sending unit will put codes into the computer system to shut off the fuel pump during the event of low fuel. This is to protect the fuel pump from burning up. You could have the codes cleared with a scanner and restart the vehicle. When you turn on the key, listen for the fuel pump to activate. If the fuel pump does not activate and the codes are erased, then the fuel pump has failed. If you hear the fuel pump, but the engine will not crank or turn over, then your key may have lost its memory. If you have a secondary key, try that key. If not you will need to get a new key from the manufacturer. If you are still having trouble and would like help, consider having an expert automotive technician from YourMechanic come to your home or office to inspect and diagnose this issue for you, and make or suggest any repairs as needed.

Was this answer helpful?

Need advice from certified mechanic? Get help now!

Over 1000 mechanics are ready to answer your question.
The statements expressed above are only for informational purposes and should be independently verified. Please see our terms of service for more details

Ask a Mechanic
(100% Free)

Have a car question? Get free advice from our top-rated mechanics.

Ask A Mechanic
Over 10,000 questions answered!

Get an instant quote for your car

Our certified mechanics come to you ・Backed by 12-month, 12,000-mile guarantee・Save up to 30%

Get a quote

What others are asking

Q: Engine coolant temperature on high and no heat inside

Hi there: Overheating problems can be caused by multiple component failures ranging from a heater core that is clogged (as the mechanic suggested), a bad thermostat or coolant leaks and water pump failure. However, one item often overlooked is the...

Q: Misfire and P0420

Hello - the P0420 and the inconsistent waveform for the post-cat O2 sensor might be related to your failing intake manifold gasket issue. If tiny droplets of coolant are being sucked into the engine - one failure mode for this...

Q: Engine runs erratically and dies

Typically the "hot cam" engine lope is caused by restrictions in fuel flow at idle. Along with changing and inspecting the sensors and items you described above, most mechanics will clean the throttle body and fuel injectors as this is...

Related articles

What Causes Hoses to Leak?
While the largest part of your engine is mechanical, hydraulics plays a significant role. You’ll find fluids at work in a number of different areas. Your car's fluids include: Engine oil Transmission...
How Long Does a Heater Control Valve Last?
Keeping the right amount of coolant in a car is essential in keeping the engine at the right temperature. Failing to have the right amount of coolant or even bad elements...
How to Renew Your Car Registration in Oklahoma(DELETED)
Having your car registered with the Oklahoma Tax Commission is an important part of driving legally in this state. You will need to do this within 30 days of moving to Oklahoma...