Q: Car won't start

asked by on

When I put the key in the on position the radio displays cal err, the prnd display disappears after a few seconds, the message center displays low fuel, service vehicle soon, and the check engine light is on. I just filled my tank up yesterday and I haven't driven that much so I know I have fuel. I also changed the starter and battery. I even tried disconnecting the battery for 30 min

My car has 187000 miles.
My car has an automatic transmission.

A: Hi and thank you for contacting YourMechani...

Hi and thank you for contacting YourMechanic. It seems to me that there may be a cable detached from the starter when it was changed. If all of the cables are on the starter then I would check the fuel pump out. Sometimes the fuel pump sending unit will put codes into the computer system to shut off the fuel pump during the event of low fuel. This is to protect the fuel pump from burning up. You could have the codes cleared with a scanner and restart the vehicle. When you turn on the key, listen for the fuel pump to activate. If the fuel pump does not activate and the codes are erased, then the fuel pump has failed. If you hear the fuel pump, but the engine will not crank or turn over, then your key may have lost its memory. If you have a secondary key, try that key. If not you will need to get a new key from the manufacturer. If you are still having trouble and would like help, consider having an expert automotive technician from YourMechanic come to your home or office to inspect and diagnose this issue for you, and make or suggest any repairs as needed.

Need advice from certified mechanic? Get help now!

Over 1000 mechanics are ready to answer your question.
The statements expressed above are only for informational purposes and should be independently verified. Please see our terms of service for more details

Ask a Mechanic
(100% Free)

Have a car question? Get free advice from our top-rated mechanics.

Ask A Mechanic
Over 10,000 questions answered!

Get an instant quote for your car

Our certified mechanics come to you ・Backed by 12-month, 12,000-mile guarantee・Save up to 30%

Get a quote

What others are asking

Q: Car not starting due to security code.

Hi there. This comes up frequently on this vehicle. The two most common problems that I have found that cause this is either a failure in the passlock sensor in the ignition lock cylinder, or the body control module has...

Q: Cold mist/smoke like air comes out of the air vents when cold air is on.

If you are using regular outside air a/c instead of recirculated air you may be getting a large amount of outside air humidity and can cause a mist to come out of the a/c vents. You should make sure the...

Q: Having issue with headlights and blinkers on my car

Hi there. If the blinker issue started at the same time as the headlight problem, then it is usually cause by a bad combination switch. This switch fails internally and causes this to occur. It can also be an issue...

Related articles

How to Renew Your Car Registration in Oklahoma(DELETED)
Having your car registered with the Oklahoma Tax Commission is an important part of driving legally in this state. You will need to do this within 30 days of moving to Oklahoma...
P0240 OBD-II Trouble Code: Turbocharger Boost Sensor B Circuit Range/Performance
P0240 code definition Turbocharger Boost Sensor B Circuit Range/Performance What the P0240 code means P0240 is an OBD-II generic code triggered when the Engine Control Module (ECM) detects the intake boost...
P2428 OBD-II Trouble Code: Exhaust Gas Temperature Too High Bank 1
P2428 code definition A P2428 trouble code signifies that the PCM has detected a problem in the exhaust gas temperature sensor circuit in bank 1, which subsequently contains the number one...