Exception in rendering!

Message: window is not defined

ReferenceError: window is not defined
    at new c (/tmp/execjs20161208-5336-1cxvzxvjs:136:3912)
    at m.mountComponent (/tmp/execjs20161208-5336-1cxvzxvjs:47:15602)
    at /tmp/execjs20161208-5336-1cxvzxvjs:49:31860
    at a.r.perform (/tmp/execjs20161208-5336-1cxvzxvjs:47:12503)
    at Object.a [as renderToString] (/tmp/execjs20161208-5336-1cxvzxvjs:49:31821)
    at r (/tmp/execjs20161208-5336-1cxvzxvjs:50:21164)
    at Object.S.ReactOnRails.serverRenderReactComponent (/tmp/execjs20161208-5336-1cxvzxvjs:32:6073)
    at eval (eval at <anonymous> (/tmp/execjs20161208-5336-1cxvzxvjs:173:8), <anonymous>:10:23)
    at eval (eval at <anonymous> (/tmp/execjs20161208-5336-1cxvzxvjs:173:8), <anonymous>:17:3)
    at /tmp/execjs20161208-5336-1cxvzxvjs:173:8

Q: Car will not start intermittently while in PARK but always starts on NEUTRAL.

asked by on

I will give a brief chronology of my problems over the last 6 weeks and hopefully I can get a recommendation on what to do next.

  1. On August 1, car will not start on PARK, all lights on but no cranking. AAA came checked out battery fine.
  2. Later car started on PARK. I dropped off the car at Pep Boys
  3. Pep Boys checked it out and decided I needed a new starter. Starter replaced.
  4. Drove car for a couple of days and same problems with starting on PARK. Towed car to Pep Boys but problem could not be duplicated.
  5. Drove car a couple of days and same problems with starting on PARK. Towed car to another repair shop close by but problem could not be duplicated.
  6. Kept having the same intermittent start problem as 4 and 5 above and car was parked in a Parking Garage and when tow truck came to tow, height did not allow access. Tow driver went in and moved gear to NEUTRAL and it started.
  7. Concluded that Parking Neutral (PN) Switch was the problem. I took car back to Pep BOys

My car has 210000 miles.
My car has an automatic transmission.

A: Hi there, thank you for writing in and prov...

Hi there, thank you for writing in and providing a detailed description. I'd be happy to give my insight on what to do next.

I would make the same conclusion about the neutral safety switch. I think Pep Boys made the right call. I admit, I don't like to call a part bad without being able to duplicate the problem, but anytime a customer states their car starts in neutral but not park, we replace the neutral safety switch. I can't recall a time that this move was wrong.

The intermittent nature of your problem does't change this diagnosis either. The same electrical connection can work one moment and not the next. Electricity works at the atomic level that we as humans can't directly observe, which is why we have tools to do electrical testing. Your tow truck driver got it correct.

Hope this helps and best of luck! If you'd like help replacing your neutral safety switch, consider having one of our expert automotive technicians come to your home or office to do it for you.

Was this answer helpful?

Need advice from certified mechanic? Get help now!

Over 1000 mechanics are ready to answer your question.
The statements expressed above are only for informational purposes and should be independently verified. Please see our terms of service for more details

Ask a Mechanic
(100% Free)

Have a car question? Get free advice from our top-rated mechanics.

Ask A Mechanic
Over 10,000 questions answered!

Get an instant quote for your car

Our certified mechanics come to you ・Backed by 12-month, 12,000-mile guarantee・Save up to 30%

Get a quote

What others are asking

Q: Truck will turn over but won't start

There can be several reasons why your vehicle will not start and quite a few of these reasons can duplicate a lack of fuel. The first thing to check is the fuses and relays for the fuel pump circuit. When...

Q: Gear shift lever stuck in neutral

Hi there. If the gear shift lever will not move then the shifter assembly has more than likely failed. It is common for the shift interlock solenoid to fail and lock the shifter in place, or for the shift cable...

Q: car crank not start, 2004 BMW 745i

The code you listed, P1727 indicates that the engine speed sensor is not providing a signal to the computer. Without knowing the position of the crankshaft, the ECM does not know when to inject fuel or when to ignite a...

Related articles

Rules of the Road For Iowa Drivers
Driving on the roads requires knowledge of the rules, many of which are based on common sense and courtesy. However, even though you know the rules in...
How to Avoid Back Pain in a Car
If you have back problems, sitting in a car for an extended period of time can be excruciating. Even without back problems, you could experience discomfort and soreness from...
How Much Does a Mechanic Make in Vermont?
Automotive technician jobs in Vermont have an average mechanic salary of $37k, with some mechanics earning a salary of $53k.