Q: Back hatch won't open all the way and then closes

asked by on

When I hit the button to lift the back hatch, it goes up about a 1/3 of the way and then closes immediately. Even when I try to manually lift it, the struts do not take any weight off it and it wants to close.

Hi. I suggest you try to open the door manually by switching the liftgate to manual mode. There is an on/off switch that allows you to do this located on the overhead console. This system is quite complex and it sounds like the electronics have gone awry. During power liftgate operation, the liftgate module uses a sensor to monitor liftgate position and load. Then, the module uses this information along with user input to determine liftgate motor operation. A problem with the sensor, or a module that needs to be reprogrammed, are the most likely causes of your problem. A trained professional, such as one from YourMechanic, can diagnose the hatch issue your vehicle is encountering.

Was this answer helpful?
The statements expressed above are only for informational purposes and should be independently verified. Please see our terms of service for more details
  1. Home
  2. Questions
  3. Back hatch won't open all the way and then closes

Get an instant quote for your car

Our certified mechanics come to you ・Backed by 12-month, 12,000-mile guarantee・Fair and transparent pricing

Get a quote

What others are asking

Q: Hatch won't unlock or release with key

The rear bumper cover removal and installation should not have been an issue, unless the rear sill plate was not installed correctly, which could jam the rear hatch and not allow it to open. The MDX latches are prone to...

Q: What does "Service Stabili Trak mean?"

The fault(s) that have caused the check engine light to illuminate should be investigated and resolved first because occasionally resolving those also removes the cause for the Stabilitrak warning light light. The recommended service is a check engine light diagnostic....

Q: Noisy steering and bad performance, is this dangerous?

There is a technical service bulletin (TSB) pertaining to a clicking or thud type noise when turning that may pertain to your vehicle. The TSB number 14-ST-002-1 dated May 2014 is to address the clicking or thud issue by replacing...

Related articles

How Do Power Car Windows Increase Passenger Safety?
Power windows are responsible for approximately 2,000 emergency room visits every year. When a power window closes, it exerts enough force to bruise or break bones, crush fingers, or restrict an airway. Though...
How Long Does a Distributor O Ring Last?
The distributor is part of the ignition system in your vehicle and its purpose is to route high voltage from the ignition coil to the spark plug. The spark plug then...
P2428 OBD-II Trouble Code: Exhaust Gas Temperature Too High Bank 1
P2428 code definition A P2428 trouble code signifies that the PCM has detected a problem in the exhaust gas temperature sensor circuit in bank 1, which subsequently contains the number one...