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Hatches

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Question
Back hatch won't open all the way and then closes
Hi. I suggest you try to open the door manually by switching the liftgate to manual mode. There is an on/off switch that allows you to do this located on the overhead console. This system is quite complex and it...
Question
Automatic rear hatch not latching.
Hi, this comes up often on this vehicle. Mercedes has a technical bulletin for it since it is so common. The most common cause of it is from a programming issue with the rear SAM. This is a module that...
Question
Hatch lift broken
Hello. Because the gate door will not stay up, the hatch lift support shocks will need to be replaced. This service should be done by a certified technician, like one from YourMechanic, to ensure that the correct repair is made....
Question
Hatch won't unlock or release with key
The rear bumper cover removal and installation should not have been an issue, unless the rear sill plate was not installed correctly, which could jam the rear hatch and not allow it to open. The MDX latches are prone to...
Question
Hatchback goes too high up when opened
You can install slightly shorter hood struts. You can remove the existing struts which aid in lifting the hatch back -- take them to a parts store and request shorter ones. They make them in several lengths and only take...
Question
Car won't start. When trying to start, starter makes a clicking noise and then closed back hatch recloses.
It sounds like there is some type of drain on the battery. When there is low voltage in a battery, it can cause several symptoms. The electrical systems can act very strangely when they don't have the correct voltage being...
Question
Doors and hatch not opening
Each of the doors would need to be checked to see if the lock actuators are keeping the doors locked or the latch in each door is bad. Removal of the inside door panels will be needed to access the...
Question
dust problem rear hatch
Hello. Thanks for writing in about your 2011 GMC Terrain. There may be a problem with the outside dust cover not sealing properly. This could cause dust to get inside the car. If the rear hatch isn’t sealing properly, this...
Question
The hatch on the vehicle will not open unless both the lever and hatch are pulled up at the same time.
You will need to inspect the rear hatch when it is open. Check the left and right side to see if the two rubber stop bumpers are present. These rubber bumpers can be adjusted outwards to put pressure on the...

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