Q: 2001 Mercedes Benz E500 will not crank or start

asked by on July 26, 2016

My car cranked over, as if it did want to start, but then 3 seconds later, died. Now it won’t crank at all. The radio and all the dash lights come on, but the engine isn’t even trying to crank. The steering wheel is unlocked and I heard the fuel pump come on. What should I do and what is causing this?

It sounds like your Mercedes Benz E500 may have a starter issue. If everything works as far as the radio and lights go, the battery is most likely performing as it should. If the battery is okay and the starter will not crank when the key is turned or the push button start is pressed, the starter is the most likely cause.

I would recommend having your starter checked by a certified technician with a digital multimeter. This will let you know if the starter is actually receiving power from the battery. If 12 volts is read at the starter when the vehicles key is being turned, the starter is faulty. If no power from the battery is reaching the starter, the wiring from the battery to the starter is most likely the cause of the issue. If you need help, a certified technician from YourMechanic can diagnose your starting issue and replace the starter if necessary.

Was this answer helpful?
The statements expressed above are only for informational purposes and should be independently verified. Please see our terms of service for more details

Get an instant quote for your car

Our certified mechanics come to you ・Backed by 12-month, 12,000-mile guarantee・Fair and transparent pricing

Get a quote

What others are asking

No power when accelerating

A faulty throttle position sensor can most certainly duplicate all of the symptoms that your Mercedes is experiencing, however a faulty fuel pump or even a defective mass airflow sensor can be the cause to these issues too. I have...

Reduced engine check engine

It is possible that this could be related to your mass air flow sensor on your 2001 Honda Passport. The mass air flow sensor and the throttle position sensor work in conjunction with each other to send signals to the...

P0170 and P0173 codes. Mercedes-Benz w203 V6 C230 2006 year sport-sedan

You're right to check for vacuum leaks. Low fuel pressure could also be a problem. P0170 and 173 refer to fuel trim on bank one and bank two. The ECU has detected that the engine is running lean, and is...

Related articles

How Can I Prevent My Car Battery From Dying?
Your Your car battery is one of the most important parts of your car’s electrical system. Without the battery, your car simply isn’t going to work. Your battery works hard, and eventually, it’s going to wear out. So, how long...
All About Car Battery Chargers
Everyone Everyone has experienced a dead car battery from time to time. It’s common occurance, especially in winter, when batteries have to work even harder to get you to where you want to go. Fortunately, there’s a solution. A portable...
How a Battery Works With a Car's Electrical System
Have Have you ever wondered how your car’s electrical system works? It all starts with your car battery. Your car's electrical system operates on a closed circuit, with the main power system being the automotive battery. It uses less than...