Skip the auto shop - Our mechanics make house calls

Q: 2001 Mercedes Benz E500 will not crank or start

asked by on

My car cranked over, as if it did want to start, but then 3 seconds later, died. Now it won’t crank at all. The radio and all the dash lights come on, but the engine isn’t even trying to crank. The steering wheel is unlocked and I heard the fuel pump come on. What should I do and what is causing this?

A: It sounds like your Mercedes Benz E500 may ...

It sounds like your Mercedes Benz E500 may have a starter issue. If everything works as far as the radio and lights go, the battery is most likely performing as it should. If the battery is okay and the starter will not crank when the key is turned or the push button start is pressed, the starter is the most likely cause.

I would recommend having your starter checked by a certified technician with a digital multimeter. This will let you know if the starter is actually receiving power from the battery. If 12 volts is read at the starter when the vehicles key is being turned, the starter is faulty. If no power from the battery is reaching the starter, the wiring from the battery to the starter is most likely the cause of the issue. If you need help, a certified technician from YourMechanic can diagnose your starting issue and replace the starter if necessary.

Was this answer helpful?
Recommended services
Get a Quote

Need advice from certified mechanic? Get help now!

Over 1000 mechanics are ready to answer your question.
The statements expressed above are only for informational purposes and should be independently verified. Please see our terms of service for more details

Ask a Mechanic
(100% Free)

Have a car question? Get free advice from our top-rated mechanics.

Ask A Mechanic
Over 10,000 questions answered!

Get an instant quote for your car

Our certified mechanics come to you ・Backed by 12-month, 12,000-mile guarantee・Fair and transparent pricing

Get a quote

What others are asking

Q: Puff blue smoke on startup

Your engine does not have a PCV valve. The engine is equipped with crankcase vent tubes that do not need replaced or cleaned unless line is broken. You may have valve seals that are leaking oil into the exhaust valve...

Q: Car breaks down

Hello. With the symptoms you were having at first, the recommendations you took are valid attempts. Not to mention you are only helping the vehicle by updating these components. The best thing to do with the vehicle having a successful...

Q: Car won't crank unless I pull the ASCD relay

The ASCD relay is for the cruise control only and should not cause the vehicle to not crank in any way. You may need to have the relay box checked to see if you have corrosion in the connections. If...

Related articles

How Do Power Car Windows Increase Passenger Safety?
Power windows are responsible for approximately 2,000 emergency room visits every year. When a power window closes, it exerts enough force to bruise or break bones, crush fingers, or restrict an airway. Though...
P0240 OBD-II Trouble Code: Turbocharger Boost Sensor B Circuit Range/Performance
P0240 code definition Turbocharger Boost Sensor B Circuit Range/Performance What the P0240 code means P0240 is an OBD-II generic code triggered when the Engine Control Module (ECM) detects the intake boost...
What are the Car Pool Rules in Hawaii?
Hawaii is widely regarded as a land of vacation and relaxation, and as such, its scenic roads and routes are far better known than the state’s freeways. But, as with all...