by Rob from Reseda, CA 91335
Another great experience with Luis and YourMechanic. Had gotten a recommendation from my usual dealer to replace the rear brake pads, and when I first used YourMechanic a few weeks ago, Luis (who was my first YourMechanic mechanic) diagnosed the same potential concern. Got a quote that was almost 20% below the dealer quote, so elected to move forward, and was given the choice of an earlier appointment with a different mechanic or waiting a day for Luis to be available. After doing such a good job the first time, I waited the day, and am glad I did. Luis showed up early and, after informing me that an optional service I had requested (based on my dealer's recommendation) was likely NOT needed (how often does a mechanic tell you you need FEWER services?!), he got straight to work. He showed me the system and explained what was and was not required. I left him alone to work and before I knew it, he was knocking on the door that he was done. Easily saved me 5-6 hours and a whole bunch of hassle (and some money) compared with dropping the car off at the dealer, waiting or getting picked up/dropped off... Luis is pretty much now my go-to guy - why deal with taking your car somewhere when a nice, qualified, courteous mechanic can come to your door.