Could have been better if the issue was fully diagnosed before starting the work. The car didn't start even after the started was replaced and mechanic had no clue about the issue except he said electrical issue. I had to take the car to another mechanic and spend more time and money to get it fixed.
Honest assessment and very professional. He was methodical in his analysis and found the issue with the starter. I got a good quote and had the starter replaced the next day. The vehicle is functioning fine now.
I made an appointment with Honorio again, because last time I was very satisfied with his service. And this time the experience was even better.
My appointment was at my home. However, just before the appointment time, I had to drive the car to my workplace because of an urgent thing.
So I called Honorio. At that time he was already near my home. But he kindly drove to my workplace.
That wasted at least 25 minutes of his time and some gasoline. But he was nice and kind.
And his work was as good as before. He did every single tasks accurately and carefully. And he double-checked everything very carefully. I saw some mechanics doing things faster. Honorio's not the fastest. But he is accurate and careful, and does things in the right way. For my car I prefer Honorio's style.
For example, to properly drain the engine oil and replace the oil filter of my car, passenger side front tire should be removed. Other mechanics didn't do that. But Honorio did so, because that was the right way for my car.
After everything is done, I asked him "Could you teach me how to check the fluid gauges?" And he kindly took his time to explain many things to me. Now I know how to check all the fluid levels of my car (I'm from a country where people do not know about cars as well as Americans).
I wanted to tip him because I made him drive a long way twice and he taught me many things. But he declined tips.
Next time when my cars need a maintenance or repair, I'll work with him again. If he is fully booked, I'll wait until he's available.
Robert was on time, in fact he arrived early. The work performed was excellent. Not only did he replace the alternator, he took a little time to point some other areas of the car that needed attention.
Most definitely will recommend the services of Robert to my friends and will be requesting his services in the near future.
Robert's a great mechanic! He arrived on-time, was friendly and easy to talk to, and showed me what he was doing and described why he was doing it while he worked (I stuck around to watch out of curiosity).
I'm booking with him the next time my truck needs work!
Wow. Incredible service. I recently had gotten a breakdown and quote about what needed to be done to my car. It was a long list and was extremely expensive, to the point where I contemplated maybe buying a different car. I contacted Your Mechanic, it was my 2nd experience with them, and was reminded of why I should ONLY go with them. Reasonable price, they come to my house, and always great service. What was even better, Trung discovered the REAL issue with my car (not at all what the other place said was wrong) and fixed it. My car is a happy car and I'm a happy and SAFE driving in my car.
Excellent from start to finish. I wanted to give some time before writing this review. It's been almost 4 months now since Shaun came out to replace the Radiator and hoses and my Son's car has been working well. Thanks Shaun for the excellent job.
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