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Wow, am I glad I found Your Mechanic and Lucas. What an exceptional experience. From start to finish everything was professional, friendly and fantastic. There really isn't much more to say other than you really need to call these guys and if you can, ask for Lucas, he's the man!
Peter was super prompt and professional. He diagnosed my car's problem quickly and accurately and made the whole process very easy. He also let me know about some other potential maintenance issues to watch out for down the road, which was extremely helpful. I really appreciated his transparency and clear expertise.
I would give 10 stars if I could. In and out in an hour and Peter gave me very no-nonsense and reassuring news about the vehicle. Service Centers at dealerships are often in the habit of installing some fear to upsell repairs, Those suspicions were correct: Peter told me zero on the VW Service Center's suggested list was urgent. Thank you. Will use again.
Peter was so helpful! He was prompt, very communicative and replaced my battery very quickly.
Marco is an extremely thorough professional who did excellent work on my vehicle. I'm more than happy to have him work on my car in future.
Marco was great! He was really patient as we had to relocate my car for the appointment. He took great care in asking about my car before he started service and also gave me a complete rundown of all issues once we were finished. He didn't try to sell me on any unnecessary fixes or add ons (which is such a nice change after always feeling hustled at the dealership!). Will 100% book for future maintenance!