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Sorry but I must admit I had a great deal of anxiety about this service. Like many people, I am skeptical about all things related to cars - dealers & 'repair shops' in particular. However, my impression at this point is that this is a great service. I didn't feel as if I was being "taken for the proverbial ride". Christopher seemed to be both thorough & knowlegeable. He addressed the 'obvious' problem and didn't recommend expensive repairs. I'll follow up as needed.Feel free to use my comments on YELP
While there was a price change due to the parts selection process on the website, YourMechanic DID call me and let me know the price would be upped, which was a very professional approach. Chris was a very good communicator and an extremely hard worker, he frequently updated me on his progress on my car, even sacrificing a socket wrench in the process. LOL I was panicking at not being able to get the mounts repaired without sacrificing a month's rent, YourMechanic keeps the prices reasonable and they really treat you like a human being. I've never felt so relieved!
Christopher was professional. He went above and beyond to make sure my service was complete. I would definitely use him again.
Christopher was kind, professional. He took the time to explain everything my car needed.
I booked Jose for a post-purchase inspection. He was on time. He was friendly, courteous and professional. He did his job well. He addressed all of my concerns and explained steps needed to correct the issues found. However, I don't know why he gave my car and score of 49/100. The report said dash was in 'fair' condition. He didn't explain that. I can only assume it was because of the low tire pressure warning. Seems weird, but okay. I guess Jose is critical about minor details. My previous mechanic, Chris, gave my 1990 Jeep a 79/100 and it was . . . well, a 1990 car with 235k miles.
Ira was timely, performed a thorough inspection, and did a great job discussing and explaining the problems with my vehicle. I'm looking forward to the first repair appointment as I'm very confident he'll do an awesome job.
He had alot to deal with , rusted parts, which made the install more difficult and he did an awesome job.
Jose not only arrived on time he called to see if he could be there early. He is a very friendly, smiling and polite young man. I immediately felt I could trust him and as far as I know, he did a good job. I will ask for him personally on all of my truck and car maintenance and repair. Your Mechanic is a great business model and I think everyone should support them so they will succeed and be around from now on. I've found in the last fourty years of automobile ownership, that regular maintenance and upkeep will extend the life of a vehicle significantly. I believe Jose can do any of this and more.
He arrived earlier than expected and gave me a notification in advance of his ETA. He was very professional, did a thorough inspection, and even discovered issues with the car that were not detailed in the initial request. He was also able to fix the problem in a timely manner
He is the hardest worker I have ever seen!!! He worked in the cold and the pouring rain. I want no one but Jeffrey to ever work on my car again. he was the best.
Jeffrey was great! Very knowledgeable and took the time to explain all of the issues. He answered all questions that I had and did not move on until I understood. Jeffrey was very friendly and professional. I would recommend him to any of my friends and family.
It was a total pleasure meeting and having Arturo work on my car. He was right on Tim and went right to work. He was professional and knew exactly what he was doing. He was polite and efficient. He completed the repair to my car in less time that was estimated despite working in the hot, humid Florida climate. I am proud to recommend Arturo to anyone who needs their car repaired. Thank you Arturo for a great experience.
Knowledgeable, on time and courteous! Would recommend him!
Jason is a cool dude and a great mechanic. Although my Armada is older model, Jason was very careful while he was replacing my starter. Jason had informed me, as he was under the hood, what my truck also needed. I really appreciate how he took the time to inform me.
Jason was excellent completing the job in a timely manner Very appreciative of his recommendations of issues on vehicle that need to be addressed
very good personality, good conversationalist, kind and respectful. good work ethics will continue to hire again whenever I have a car breakdown or mechanical issue.
Matthew was great! Replaced my master cylinder, showed up on time, talked me through what issues he was seeing with my car. Really helpful, would definitely recommend and ask for his help again.